Skip to main content

Improving the Development of Supply Chain Management Maturity Models by Analyzing Design Characteristics

  • Chapter
  • First Online:
Supply Management Research

Part of the book series: Advanced Studies in Supply Management ((ASSM))

  • 4751 Accesses

Abstract

A common approach to assess the implementation of techniques, concepts or software is the use of a maturity model. Maturity models separate the implementation process in the field of interest into different stages and grade the implementation in one of the defined stages. Since the first introduction of supply chain management; companies have been confronted with rising requirements of managing their supply chains. The objective of this paper is to structure the design elements of maturity models in the field of supply chain management and provide the reader with a purpose-driven, design-based catalog for efficient maturity model development. Therefore a characterization of supply chain management maturity models based on their design elements is developed. These elements then serve as a classification catalog to review existing supply chain management maturity models. Subsequently, quality attributes of supply chain management maturity models are derived from the analysis of existing models and their shortcomings. Finally, a purpose-driven catalog specifying the building blocks of supply chain management maturity models based on these quality attributes is presented. This catalog serves as a guideline for a more efficient construction of supply chain management maturity models.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 44.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 59.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Accenture and Insead (2003), “A global study of supply chain leadership and its impact on business performance”, available at: http://www.scmstudies.com/AccentureStanfordINSEADResearchReport.pdf (accessed 2 May 2013).

  • Ahlemann, F., Christine, S. and Teuteberg, F. (2005), “Kompetenz- und Reifegradmodelle für das Projektmanagement. Grundlagen, Vergleich und Einsatz”, in Ahlemann, F. and Teuteberg, F. (Eds.), Arbeitsberichte des Forschungszentrums für Informationssysteme in Projekt- und Innovationsnetzwerken, ISPRI-Arbeitsbericht, Univ. FB Wirtschaftswiss. Organisation u. Wirtschaftsinformatik, Osnabrück, pp. 1–48.

    Google Scholar 

  • Aldrich, H.E. and Pfeffer, J. (1976), “Environments of Organizations”, Annual Review of Sociology, Vol. 2 No. 1, pp. 79–105.

    Article  Google Scholar 

  • Barnes, D. and Rowbotham, F. (2004), “Testing the four-stage model of the strategic role of operations in the UK context”, International Journal of Operations and Production Management, Vol. 24 No. 7, pp. 701–720.

    Article  Google Scholar 

  • Bechtel, C. and Jayaram, J. (1997), “Supply chain management. A strategic perspective”, The International Journal of Logistics Management, Vol. 8 No. 1, pp. 15–34.

    Article  Google Scholar 

  • Becker, J., Knackstedt, R. and Pöppelbuß, J. (2009), “Dokumentationsqualität von Reifegradmodellentwicklungen”, in Becker, J., Hellingrath, B., Klein, S., Kuchen, H., Müller- Funk, U. and Vossen, G. (Eds.), Arbeitsberichte, Arbeitsberichte des Instituts für Wirtschaftsinformatik, Arbeitsberichte des Instituts für Wirtschaftsinformatik Nr. 123, Münster, pp. 1–45.

    Google Scholar 

  • Brunstein, I., Homyen, A., Grom, R. and Carlson, C. (1998), “A model to assess testing process maturity”, Crosstalk, Vol. 1 No. 11, pp. 26–30.

    Google Scholar 

  • Christopher, M. and Towill, D.R. (2000), “Supply chain migration from lean and functional to agile and customised”, Supply Chain Management: An International Journal, Vol. 5 No. 4, pp. 206–213.

    Article  Google Scholar 

  • Cohen, S., Geissbauer, R., Bhandari, A. and Dʹheur, M. (2008), Global supply chain trends 2008 – 2010: Driving global supply chain flexibility through innovation, Sixth annual survey by PRTM management consultants, available at: http://www.prtm.com/uploadedfiles/Strategic_Viewpoint/Articles/Article_Content/Global_Supply_Chain_Trends_Report_%202008.pdf (accessed 24 October 2011).

  • Cohen, S. and Roussel, J. (2006), Strategisches Supply Chain Management, Springer, Berlin u.a.

    Google Scholar 

  • Cooper, H.M. (2010), Research synthesis and meta-analysis: A step-by-step approach, 4. Aufl., Sage, Los Angeles u. a.

    Google Scholar 

  • Cooper, M.C., Lambert, D.M. and Pagh, J.D. (1997), “Supply Chain Management More Than a New Name for Logistics”, The International Journal of Logistics Management, Vol. 8 No. 1, pp. 1–14.

    Article  Google Scholar 

  • De Bruin, T., Freeze, R., Kulkarni, U. and Rosemann, M. (2005), “Understanding the main phases of developing a maturity assessment model”, 29. November – 02. Dezember, available at: http://www.followscience.com/library_uploads/ceba558bded879ccc0b45cd2c657e870/123/understanding_the_main_phases_of_developing_a_maturity_assessment_model.pdf (accessed 5 December 2011).

  • Eisenbarth, M. (2003), Erfolgsfaktoren des Supply-chain-Managements in der Automobilindustrie, Lang, Frankfurt am Main.

    Google Scholar 

  • Ellram, L.M. and Cooper, M.C. (1990), “Supply Chain Management. Partnerships, and the shipper – third party relationship”, The International Journal of Logistics Management, Vol. 1 No. 2, pp. 1–10.

    Article  Google Scholar 

  • Enslow, B. (2006), The supply chain visibility roadmap: Moving from vision to true business value, Boston, available at: http://www.mlic.us/app/webroot/files/documents/Supply_Chain_Visibility_Aberdeen.pdf (accessed 28 November 2011).

  • Folinas, D., Manthou, V., Sigala, M. and Vlachopoulou, M. (2004), “E-volution of supply chain. Cases and best practices”, Internet Research: Electronic Networking Applications and Policy, Vol. 14 No. 4, pp. 274–283.

    Article  Google Scholar 

  • Fraser, P., Moultrie, J. and Gregory, M. (2002), “The use of maturity models/ grids as a tool assessing product developtment capability”, paper presented at IEEE International Engeneering Management Conference, 18. – 20. August 2002, Cambridge.

    Google Scholar 

  • Geissbauer, R., Roussel, J., Schrauf, S. and Strom, M.A. (2013), “Next-generation supply chains. Efficient, fast and tailored”, available at: http://www.pwc.com/et_EE/EE/publications/assets/pub/pwc-global-supply-chain-survey-2013.pdf (accessed 30 April 2013).

  • Handfield, R.B. and Bechtel, C. (2002), “The role of trust and relationship structure in improving supply chain responsiveness”, Industrial Marketing Management, Vol. 31 No. 4, pp. 367–382.

    Article  Google Scholar 

  • Herbsleb, J., Zubrow, D., Goldenson, D., Hayes, W. and Paulk, M. (1997), “Software quality and the capability maturity model”, Communications of the ACM, Vol. 40 No. 6, pp. 30–40.

    Article  Google Scholar 

  • Hewlett-Packard (2009), The HP business intelligence maturity model: Describing the BI journey, available at: http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA1-5467ENW.pdf (accessed 14 December 2011).

  • Klimko, G. (2001), “Knowledge management and maturity models. Building Common Understanding”, 8 – 9 November, Bled.

    Google Scholar 

  • La Londe, B.J. and Powers, R.F. (1993), “Disintegration and re-integration. Logistics of the twenty-first century”, The International Journal of Logistics Management, Vol. 4 No. 2, pp. 1–12.

    Article  Google Scholar 

  • Lapide, L. (2005a), “An S & OP maturity model”, The Journal Business Forecasting, Vol. 24 No. 3, pp. 15–28.

    Google Scholar 

  • Lapide, L. (2005b), “Sales and operations planning part III. A diagnostic tool”, The Journal Business Forecasting, Vol. 24 No. 1, pp. 13–16.

    Google Scholar 

  • Lockamy III, A. and McCromack, K. (2004), “The development of a supply chain management model using the concepts of business process orientation”, Supply Chain Management: An International Journal, Vol. 9 No. 4, pp. 272–278.

    Article  Google Scholar 

  • Mayer, S., Thiry, E. and Frank, C.-B. (2009), 6. Europäische A.T. Kearney-/ ELA-Logistik- Studie 2008/2009: Supply-Chain-Excellence in der globalen Wirtschaftskrise, o. O.

    Google Scholar 

  • McCormack, K., Johnson, W.C. and Walker, W.T. (2003), Supply chain networks and business process orientation: Advanced strategies and best practices, St. Lucie Press, Boca Raton, FL.

    Google Scholar 

  • Mettler, T. (2009), A design science research perspective on maturity models in information systems, Institute of Information Management, Universtiy of St. Gallen, St. Gallen, available at: http://www.alexandria.unisg.ch/publications/198424 (accessed 8 December 2011).

  • Netland, T. and Alfnes, E. (2008), “A practical tool for supply chain improvement. Experience with the supply chain maturity assessment test (SCMAT)”, paper presented at 3rd World Conference on Production and Operations Management, 5 – 8 August, Tokyo.

    Google Scholar 

  • Netland, T.H., Alfnes, E. and Fauske, H. (2007), “How mature is your supply chain? A supply chain maturity assessment test”, available at: http://www.sintef.se/project/SMARTLOG/Publikasjoner/2007/Netland%20et%20al%20_2007_%20How%20mature%20is%20your%20supply%20chain.pdf (accessed 23 November 2011).

  • Poirier, C.C. and Quinn, F.J. (2003), “A survey of supply chain progress”, Supply Chain Management Review, Vol. 7 No. 5, pp. 40–48.

    Google Scholar 

  • Poirier, C.C. and Quinn, F.J. (2004), “How are we doing? A survey of supply chain progress”, Supply Chain Management Review, Vol. 8 No. 8, pp. 24–31.

    Google Scholar 

  • Poirier, C.C. and Quinn, F.J. (2006a), “Solid gains”, Supply Chain Management Review, Vol. 10 No. 1, pp. 35–41.

    Google Scholar 

  • Poirier, C.C. and Quinn, F.J. (2006b), “Survey of supply chain progress. Still waiting for the breaktrough”, Supply Chain Management Review, Vol. 10 No. 8, pp. 18–26.

    Google Scholar 

  • Reyes, H.G. and Giachetti, R. (2010), “Using experts to develop a supply chain maturity model in Mexico”, Supply Chain Management: An International Journal, Vol. 15 No. 6, pp. 415–424.

    Article  Google Scholar 

  • Schonberger, R.J. (1999), Produktion 2000: Die 16 Prinzipien der erfolgreichsten Industrieunternehmen, Wilhelm Heyne Verlag, München.

    Google Scholar 

  • Schwänzl, S. (2008), “Entwicklung eines Gestaltungs-Instrumentariums für Supply Chains auf Basis eines wissensbasierten Reifegradmodells”, Univ., Fak. für Maschinenbau, Magdeburg, 2008.

    Google Scholar 

  • Semmann, C. (2009), “Kompetenzlücken auf höchster Ebene. Über 40 % der europäischen Konzerne haben keinen Logistikvorstand”, Deutsche Verkehrs-Zeitung, Vol. 63 No. 103, p. 2.

    Google Scholar 

  • SINTEF (2007), “SCMAT. How mature is your supply chain operations?”, available at: https://www.sintef.no/project/SMARTLOG/Verkt%C3%B8y/SCMAT%20v8%200_english.xls (accessed 13 December 2011).

  • Skjoett-Larsen, T., Thernoe, C. and Andresen, C. (2003), “Supply chain collaboration.

    Google Scholar 

  • Theoretical perspectives and empiricalevidence”, International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 6, pp. 531–549.

    Google Scholar 

  • Soni, G. and Kodali, R. (2008), “Evolution of Supply Chain Management. Developments in Academia and Industry”, The ICFAI University Journal of Supply Chain Management, Vol. 5 No. 4, pp. 7–40.

    Google Scholar 

  • Staberhofer, F. and Rohrhofer, E. (2007), “Ganzheitliches Supply Chain Management. Das Steyr Netzwerk Modell (SNM) als neuer Managementansatz”, in Klaus, P., Staberhofer, F. and Rothböck, M. (Eds.), Steuerung von Supply Chains: Strategien – Methoden – Beispiele, Gabler, Wiesbaden, pp. 27–72.

    Chapter  Google Scholar 

  • Steria Mummert (2011), biMA – BI Maturity Audit: Position und Entwicklungspotententiale Ihrer Business Intelligence Initiative, available at: http://www.steria-mummert.de/documents/5000/A4_14072_1102_BI_d_biMA_BI_Maturity_Audit_screen.pdf (accessed 27 October 2011).

  • Swink, M.L., Johnson, R.R. and Quinn, F.J. (2012), “Leaders making the most of visibility, flexibility, and analytics”, Supply Chain Management Review, Vol. 16 No. 2, pp. 28–37.

    Google Scholar 

  • Weber, J. and Dehler, M. (2000), “Entwicklungsstand der Logistik”, in Pfohl, H.-C. (Ed.), Supply Chain Management: Logistik Plus?: Logistikkette, Marketingkette, Finanzkette, Unternehmensführung und Logistik, E. Schmidt, Berlin, pp. 45–68.

    Google Scholar 

  • Webster, J. and Watson, R.T. (2002), “Analyzing the past to prepare for the future. Writing a literature review”, MIS QUARTERLY, Vol. 26 No. 2, pp. 13–23.

    Google Scholar 

  • Wheelwright, S.C. and Hayes, R.H. (1985), “Competing through manufacturing”, Harvard Business Review, Vol. 63 No. 1, pp. 99–109.

    Google Scholar 

  • Wilke, O.M. (2007), Reifegradmodell für Prozesse im Automobilhandel, Difo-Druck GmbH, Bamberg.

    Google Scholar 

  • Wittstruck, D. and Teuteberg, F. (2010), “Sustainable supply chain management in Recyclingnetzwerken der Elektro- und Elektronikindustrie. Eine empirische Studie zum Status Quo”, paper presented at Multikonferenz Wirtschaftsinformatik, 23. – 25. Februar, Göttingen.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Timo Jording .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer Fachmedien Wiesbaden GmbH

About this chapter

Cite this chapter

Jording, T., Sucky, E. (2016). Improving the Development of Supply Chain Management Maturity Models by Analyzing Design Characteristics. In: Bogaschewsky, R., Eßig, M., Lasch, R., Stölzle, W. (eds) Supply Management Research. Advanced Studies in Supply Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-08809-5_5

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-08809-5_5

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-08808-8

  • Online ISBN: 978-3-658-08809-5

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics