Zusammenfassung
Innovationen sind wichtig für das Bestehen und den Erfolg von Unternehmen. Organisationen bemühen sich fortlaufend und auf vielfältige Weise, Innovation zu generieren –, sei es in Form von Produkt-, Dienstleistungs-, Prozess- und Geschäftsmodellinnovationen. Doch was macht eine Organisation tatsächlich innovativ? Das St. Galler Business-Innovation-Modell konzipiert die Organisation und Kultur als eine wichtige Grundlage der Innovation, erst auf dieser Basis können Innovationsprozesse angestoßen und gesteuert werden. Dieser Beitrag soll zeigen, dass soziale Netzwerke einen wesentlichen Einfluss darauf haben, ob die Identität und Kultur einer Organisation mehr oder weniger offen für Innovation sind.
Die Managementforschung untersucht bereits seit vielen Jahren die Voraussetzungen und Eigenschaften innovativer Unternehmen –, sowohl auf der Ebene individueller Kreativität und Innovationsbereitschaft (Scott und Bruce 1994; Van de Ven 1986) wie auch auf der Ebene organisationaler Innovation (Hornsby et al. 2002). Auf der organisationalen Ebene gelten die Bereitstellung von hinreichenden Ressourcen, flexible und unbürokratische Organisationsprozesse, die Unterstützung emergenter Innovationen durch Führungspersonen sowie die Gewährung eines gewissen Autonomiegrades während des Innovationsprozesses als zuträglich für das Entstehen von Innovationen (Hornsby et al. 2002). Erleichtert oder gar getragen wird eine solche organisationale Weichenstellung durch eine Organisationskultur, die den Wert der Innovation anerkennt und diejenigen honoriert und unterstützt, die sich um Innovation bemühen. Die Unternehmenskommunikation, und insbesondere die interne Kommunikation, spielt eine bedeutende Rolle für die Entwicklung einer solchen Innovationskultur.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Literatur
Verwendete Literatur
Ahuja G (2000) Collaboration networks, structural holes and innovation: a longitudinal study. Administrative Sci Quarterly 45(3):435–455
Albert S, Whetten D (1985) Organizational identity. In: Cummings L, Staw B (Hrsg) Research in Organizational Behavior 14. JAI Press, Greenwich, S 263–295
Alter C, Hage J (1993) Organizations working together. SAGE Publications, Newbury Park
Amabile T (1996) Creativity in Context. Westview Press, Boulder
Amabile T, Barsade S, Mueller J, Staw B (2005) Affect and creativity at work. Administrative Sci Quarterly 50(3):367–403
Anderson N, De Dreu C, Nijstad B (2004) The routinization of innovation research: a constructively critical review of the state-of-the-science. J Organizational Behavior 25(2):147–173
Argenti P (1998) Corporate Communication. Irwin/McGraw-Hill, Boston
Ashforth B, Mael F (1989) Social identity theory and the organization. Acad Manag Rev 14(1):20–39
Ashforth B, Mael F (1996) Organizational identity and strategy as context for the individual. In: Baum J, Dutton J (Hrsg) Advances in Strategic Management 13. JAI Press, Greenwich, S 19–64
Baldwin T, Bedell M, Johnson J (1997) The social fabric of a team-based MBA Program: Network effects on student satisfaction and performance. Acad Manag J 40(6):1369–1397
Balmer J (1998) Corporate identity and the advent of corporate marketing. J Marketing Manag 14(8):963–996
Borgatti S, Foster P (2003) The network paradigm in organizational research: A review and typology. J Manag 29(6):991–1013
Brass D (1984) Being in the right place: A structural analysis of individual influence in an organization. Administrative Sci Quarterly 29:518–539
Brown A (2006) A narrative approach to collective identities. J Manag Studies 43(4):731–753
Brown A, Humphreys M (2006) Organizational identity and place: A discursive exploration of hegemony and resistance. J Manag Studies 43(2):231–257
Buchanan D, Boddy D (1992) The expertise of the change agent: Public performance and backstage activity. Financial Times, Hemel Hempstead
Burt R (2004) Structural holes and good ideas. Am J Sociol 110(2):349–399
Burt R (1992) Structural Holes: The Social Structure of Competition. Harvard University Press, Cambridge MA
Capaldo A (2007) Network structure and innovation: the leveraging of a dual network as a distinctive relational capability. Strategic Manag J 28(6):585–608
Carlile P (2002) A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organization Sci 13(4):442–455
Cheney G (1992) The Corporate Person (Re)Presents Itself. In: Toth E, Heath R (Hrsg) Rhetorical and Critical Approaches to Public Relations. Hillsdale, Laurence Erlbaum, S 165–183
Chreim S (2007) Social and temporal influences on interpretations of organizational identity and acquisition integration. J Appl Behavioral Sci 43(4):449–480
Cohen-Meitara R, Carmelia A, Waldman D (2009) Linking meaningfulness in the workplace to employee creativity: The intervening role of organizational identification and positive psychological experiences. Creativity Res J 21(4):361–375
Coleman J (1988) Social capital in the creation of human capital. Am J Sociol 94(Supplement):95–120
Collins C, Smith K (2006) Knowledge exchange and combination: the role of human resource practices in the performance of high-technology firms. Acad Manag J 49(3):544–560
Conway S (1995) Informal boundary-spanning communication in the innovation process – an empirical-study. Technol Analysis & Strategic Manag 7(3):327–342
Corley K (2004) Defined by our strategy or our culture? Hierarchical differences in perceptions of organizational identity and change. Human Relations 57(9):1145–1177
Corley K, Harquail C, Pratt M, Glynn M, Fiol C, Hatch M (2006) Guiding organizational identity through aged adolescence. J Manag Inquiry 15(2):85–99
Cornelissen J, Elving W (2003) Managing corporate identity: an integrative framework of dimensions and determinants. Corporate Communications 8(2):114–120
Cornelissen J, Haslam S, Balmer J (2007) Social identity, organizational identity and corporate identity: toward an integrated understanding of processes, patternings and products. Br J Manag 18:1–16
Coupland C, Brown A (2004) Constructing organizational identities on the web: A case study of Royal Dutch/Shell. J Manag Studies 41(8):1325–1347
Cross R, Nohria N, Parker A (2002) Six myths about informal networks – and how to overcome them. MIT Sloan Management Review 43(3):67–75
Diamond M (1993) The Unconscious Life of Organizations. Interpreting Organizational Identity. Quorum Books, Westport
Dobni C (2008) Measuring innovation culture in organizations: The development of a generalized innovation culture construct using exploratory factor analysis. Eur J Innovation Manag 11(4):539–559
Dodds P, Watts D (2005) A generalized model of social and biological contagion. J Theoretical Biol 232(4):587–604
Dowling G (1993) Developing your company image into a corporate asset. Long Range Planning 26(2):101–109
Dutton J, Dukerich J (1991) Keeping an eye on the mirror: image and identity in organizational adaptation. Acad Manag J 34(3):517–557
Elg U, Johansson U (1997) Decision making in inter-firm networks as a political process. Organization Studies 18(3):361–384
Erickson B (1982) Networks, ideologies, and belief systems. In: Marsden P, Lin N (Hrsg) Social Structure and Network Analysis. SAGE Publications, Beverly Hills, S 159–172
Fiol C (1991) Managing culture as a competitive resource: an identity-based view of sustainable competitive advantage. J Manag 17(1):191–211
Freeman L (1979) Centrality in social networks: Conceptual clarification. Social Networks 1(3):215–239
Galaskiewicz J, Burt R (1991) Interorganization contagion in corporate philanthropy. Administrative Sci Quarterly 36(1):88–105
Gargiulo M, Ertug G, Galunic C (2009) The two faces of control: network closure and individual performance among knowledge workers. Administrative Sci Quarterly 54(2):299–333
Gioia D, Thomas J (1996) Identity, image, and issue interpretation: sensemaking during strategic change in academia. Administrative Sci Quarterly 41(3):370–403
Gioia D, Schultz M, Corley K (2000) Organizational identity, image, and adaptive instability. Acad Manag Rev 25(1):63–81
Glendon A, Stanton N (2000) Perspectives on safety culture. Safety Sci 34(1–3):193–214
Glynn M (2000) When cymbals become symbols: Conflict over organizational identity within a symphony orchestra. Organization Sci 11(3):285–298
Golden-Biddle K, Rao H (1997) Breaches in the boardroom. Organizational identity and conflict of commitment in a non-profit organization. Organization Sci 8(6):593–611
Goldenberg J, Han S, Lehmann D, Hong J (2009) The role of hubs in the adoption process. J Marketing 73(2):1–13
Hardy C, Phillips N, Lawrence T (2003) Resources, knowledge and influence: The organizational effects of interorganizational collaboration. J Manag Studies 40(2):321–347
Hargadon A, Sutton R (1997) Technology brokering and innovation in a product development firm. Administrative Sci Quarterly 42(4):716–749
Hargadon A, Bechky B (2006) When collections of creatives become creative collectives: A field study of problem solving at work. Organization Sci 17(4):484–500
Hargrave T, Van de Ven (2006) A collective action model of institutional innovation. Acad Manag Rev 31(4):864–888
Hatch M, Schultz M (1997) Relations between organizational culture, identity and image. Eur J Marketing 31(5/6):356–376
Hatch M, Schultz M (2002) The dynamics of organizational identity. Human Relations 55(8):989–1018
Hawkins P (1997) Organizational culture: sailing between evangelism and complexity. Human Relations 50(4):417–440
Hornsby J, Kuratko D, Zahra S (2002) Middle managers’ perception of the internal environment for corporate entrepreneurship: assessing a measurement scale. J Bus Venturing 17(3):253–273
Huff A (1982) Industry influences on strategy reformulation. Strategic Manag J 3(2):119–131
Hurley R, Hult T (1998) Innovation, market orientation, and organizational learning. J Marketing 62(4):42–54
Ibarra H (1992) Homophily and differential returns: Sex differences in network structure and access in an advertising firm. Administrative Sci Quarterly 37(1):422–447
Inkpen A, Tsang E (2005) Social capital, networks, and knowledge transfer. Acad Manag Rev 30(1):146–165
Isen A (1999) On the relationship between affect and creative problem solving. In: Russ S (Hrsg) Affect, Creative Experience and Psychological Adjustment. Brunner/Mazel, Philadelphia, S 3–18
Iyengar R, Van Den Bulte C, Valente T (2011) Opinion leadership and social contagion in new product diffusion. Marketing Sci 30(2):195–212
Janssen O, de Vries T, Cozijnsen A (1998) Voicing by adapting and innovating employees: an empirical study on how personality and environment interact to affect voice behavior. Human Relations 51(7):945–967
Johanson JE (2000) Intraorganizational influence. Manag Communication Quarterly 13(3):393–425
Jones G, George J (1998) The experience and evolution of trust: implications for cooperation and teamwork. Acad Manag Rev 23(3):531–546
Lamertz K (2009) On the topography of shared organizational identity meanings in social networks. In: Carayannopoulos S (Hrsg) Proceedings of the Annual Conference of ASAC, 2009 (Organization Theory Division). Acadia University Open Journal Systems, Niagara Falls
Kianto A, Waajakoski J (2010) Linking social capital to organizational growth. Knowledge Manag Res & Practice 8(1):4–14
Kilduff M, Krackhardt D (1994) Bringing the individual back in: A structural analysis of the internal market for reputation in organizations. Acad Manag J 37(1):87–108
Kilduff M, Tsai W (2003) Social networks and organizations. SAGE, London
Koka B, Prescott J (2008) Designing alliance networks: the influence of network position, environmental change, and strategy on firm performance. Strategic Managt J 29(6):639–661
Krackhardt D, Kilduff M (1990) Friendship patterns and culture: The control of organizational diversity. Am Anthropol 92(1):142–154
Labianca G, Brass D, Gray B (1998) Social networks and perceptions of intergroup conflict: The role negative relationships and third parties. Acad Manag J 41(1):55–67
Laursen K, Salter A (2006) Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms. Strategic Manag J 27(2):131–150
Linstead S, Grafton-Small R (1992) On reading organizational culture. Organization Studies 13(3):331–355
Madjar N, Oldham G, Pratt M (2002) There’s no place like home? The contribution of work and nonwork creativity support to employees’ creative performance. Acad Manag J 45(4):757–767
Maguire S, Phillips N (2008) ‚Citibankers‘ at Citigroup: A study of the loss of institutional trust after a merger. J Manag Studies 45(2):372–401
Marsden P, Friedkin N (1994) Network studies of social influence. Sociological Methods & Res 22(1):127–151
McEvily B, Zaheer A (1999) Bridging ties: a source of firm heterogeneity in competitive capabilities. Strategic Manag J 20(12):1133–1156
McFadyen M, Cannella A Jr. (2004) Social capital and knowledge creation: diminishing returns of the number and strength of exchange relationships. Acad Manag J 47(5):735–746
McPherson J, Popielarz M, Drobnic S (1992) Social networks and organizational dynamics. Am Sociol Rev 57(2):153–170
Mehra A, Kilduff M, Brass D (2001) The social networks of high and low self-monitors: Implications for workplace performance. Administrative Sci Quarterly 46(1):121–146
Melewar T, Saunders J (1999) International corporate visual identity: standardization or localization? J Int Bus Studies 30(3):583–598
Meyer G (1994) Social information processing and social networks: A test of social influence mechanisms. Human Relations 47(9):1013–1047
Molina-Morales FX, Martinez-Fernández MT (2010) Social networks: effects of social capital on firm innovation. J Small Bus Manag 48(2):258–279
Moran P (2005) Structural vs. relational embeddedness: social capital and managerial performance. Strategic Manag J 26(12):1129–1151
Mors ML (2010) Innovation in a global consulting firm: when the problem is too much diversity. Strategic Manag J 31(8):841–872
Mossholder K, Settoon R, Henagan S (2005) A relational perspective on turnover: Examining structural, attitudinal, and behavioral predictors. Acad Manag J 48(4):607–618
Moynihan D, Pandey S (2008) The ties that bind: Social networks, person-organization value fit, and turnover intention. J Public Administration Res and Theory 18(2):205–227
Mumford M (2000) Managing creative people: strategies and tactics for innovation. Human Resource Manag Rev 10(3):313–351
Nag R, Corley K, Gioia D (2007) The intersection of organizational identity, knowledge, and practice: Attempting strategic change via knowledge grafting. Acad Manag J 50(4):821–848
Oh H, Chung M, Labianca G (2004) Group social capital and group effectiveness: the role of informal socializing ties. Acad Manag J 47(6):860–875
Ott J (1989) The Organizational Culture Perspective. Dorsey Press, Chicago
Owen-Smith J, Powell W (2004) Knowledge networks as channels and conduits: the effects of spillovers in the boston biotechnology community. Organization Sci 15(1):5–22
Parker C, Baltes B, Young S, Huff J, Altmann R, LaCost H, Roberts J (2003) Relationships between psychological climate perceptions and work outcomes: a meta-analytic review. J Organizational Behavior 24(4):389–416
Pettigrew A (1990) Conclusion: Organizational Climate and Culture: Two Constructs in Search of a Role. In: Schneider B (Hrsg) Organizational Climate and Culture. Jossey-Bass, San Francisco, S 413–434
Podolny J, Baron J (1997) Resources and relationships: Social networks and mobility in the workplace. Am Sociol Rev 62(5):673–693
Powell W, Koput K, Smith-Doerr L (1996) Interorganizational collaboration and the locus of innovation: networks of learning in biotechnology. Administrative Sci Quarterly 41(1):116–145
Powell W, White D, Koput K, Owen-Smith J (2005) Network dynamics and field evolution: The growth of interorganizational collaboration in the life sciences. Am J Sociol 110(4):1132–1205
Pratt M (2003) Disentangling collective identities. In: Polzer J, Mannix E, Neale M (Hrsg) Research on Managing Groups and Team, V: Identity Issues in Groups. Elsevier, Stamford, S 161–188
Pratt M, Foreman P (2000) Classifying managerial responses to multiple organizational identities. Acad Manag Rev 25(1):18–42
Pratt M, Rafaeli A (1997) Organizational dress as a symbol of multilayered social identity. Acad Manag J 40(4):862–898
Ring P, Van De Ven A (1994) Developmental processes of cooperative interorganizational relationships. Acad Manag Rev 19(1):90–118
Roberts K, O’Reilly C (1979) Some correlates of communication roles in organizations. Acad Manag J 22:42–57
Rodrigues S, Child J (2008) Development of corporate identity: A political perspective. J Manag Studies 45(5):885–911
Rogers E (1995) Diffusion of innovations, 4. Aufl. Free Press, New York
Rost K (2011) The strength of strong ties in the creation of innovation. Res Policy 40(4):588–604
Salancik G, Pfeffer J (1978) A social information processing approach to job attitudes and task design. Administrative Sci Quarterly 23(2):224–253
Schein E (1989) Organizational Culture and Leadership. Josey-Bass, San Francisco
Schultz M (1994) On Studying Organizational Cultures: Diagnosis and Understanding. Walter de Gruyter, Berlin
Scott S, Lane V (2000) A stakeholder approach to organizational identity. Acad Manag Rev 25(1):43–62
Scott S, Bruce R (1994) Determinants of innovative behavior: A path model of individual innovation in the workplace. Acad Manag J 37(3):580–607
Simoes C, Dibb S, Fisk R (2005) Managing Corporate Identity: An Internal Perspective. J Acad Marketing Sci 33(2):153–168
Smircich L, Stubbart C (1985) Strategic management in an enacted world. Acad Manag Rev 10(4):724–736
Smircich L (1983) Concepts of culture and organizational analysis. Administrative Sci Quarterly 28(3):339–358
Soda G, Usai A, Zaheer A (2004) Network memory: The influence of past and current networks on performance. Acad Manag J 47(6):893–906
Sparrowe R, Liden R, Wayne S, Kraimer M (2001) Social networks and the performance of individuals and groups. Acad Manag J 44(2):316–325
Stimpert J, Gustafson L, Sarason Y (1998) Organizational Identity within the Strategic Management Conversation: Contributions and Assumptions. In: Whetten D, Godfrey P (Hrsg) Identity in Organizations, Building Theory through Conversations. SAGE, Thousand Oaks, S 83–88
Suddaby R, Greenwood R (2005) Rhetorical strategies of legitimacy. Administrative Sci Quarterly 50(1):35–67
Sutton R, Hargadon A (1996) Brainstorming groups in context: Effectiveness in a product design firm. Administrative Sci Quarterly 41(4):685–718
Thompson L, Fine G (1999) Socially shared cognition, affect, and behavior: A review and integration. Personality and Social Psychology Rev 3(4):278–302
Van de Ven A (1986) Central problems in the management of innovation. Manag Sci 32(5):590–607
Van Riel C (1992) Principles of Corporate Communication. Prentice Hall, London
Van Riel C, Balmer J (1997) Corporate identity: the concept, its measurement and management. Eur J Marketing 31(5/6):340–355
Watts D, Dodds P (2007) Influentials, networks, and public opinion formation. J Consumer Res 34(4):441–458
Wellman B (1992) Which types of ties and networks provide what kinds of social support? In: Lawler E (Hrsg) Advances in group processes, Bd. 9. JAI Press, Greenwich, S 207–235
West M (1997) Developing creativity in organizations. British Psychological Society Books, Leicester
West M, Farr J (1989) Innovation at work: psychological perspectives. Social Behaviour 4:15–30
Wineman J, Kabo F, Davis G (2009) Spatial and social networks in organizational innovation. Environment and Behavior 41(3):427–442
Woodman R, Sawyer J, Griffin R (1993) Toward a theory of organizational creativity. Acad Manag Rev 18(2):293–321
Zhou J, Shin S, Brass D, Choi J, Zhang Z (2009) Social networks, personal values, and creativity: Evidence for curvilinear and interaction effects. J Applied Psychol 94(6):1544–1552
Zou X, Ingram P (2013) Bonds and boundaries: network structure, organizational boundaries, and job performance. Organizational Behavior and Human Decision Processes 120(1):98–109
Weiterführende Literatur
Amabile T (1998) A model of creativity and innovation in organizations. Research in Organizational Behavior 10:123–167
Kanter R (1983) The change masters: Innovations for productivity in the American corporation. Simon & Schuster, New York
Molina-Morales FX, Martinez-Fernández MT (2009) Too much love in the neighborhood can hurt: how an excess of intensity and trust in relationships may produce negative effects on firms. Strategic Manag J 30(9):1013–1023
Newell S, Scarbrough H, Swan J (2001) From global knowledge management to internal electronic fences: Contradictory outcomes of intranet development. Br J Manag 12(2):97–111
Smircich L (1983) Organizations as Shared Meanings. In: Pondy L, Frost P, Morgan G, Dandrige T (Hrsg) Organizational Symbolism. Monographs in Organizational Behavior & Industrial Relations. JAI Press Inc, Greenwich, S 55–65
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Fieseler, C., Hoffmann, C.P., Meckel, M. (2016). Eine Kultur der Innovation: Die Bedeutung von Innovationsnetzwerken. In: Hoffmann, C., Lennerts, S., Schmitz, C., Stölzle, W., Uebernickel, F. (eds) Business Innovation: Das St. Galler Modell. Business Innovation Universität St. Gallen. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-07167-7_18
Download citation
DOI: https://doi.org/10.1007/978-3-658-07167-7_18
Published:
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-07166-0
Online ISBN: 978-3-658-07167-7
eBook Packages: Business and Economics (German Language)