Skip to main content

Akustische Reize in der Kommunikation effektiv nutzen

  • Chapter
  • First Online:
Handbuch Techniken der Kommunikation

Zusammenfassung

Heutzutage gibt es kaum einen TV-Spot, der nicht mit einer Melodie hinterlegt ist oder bei dem ein vertonter Werbeslogan die Erinnerung an die Botschaft erhöhen soll, kaum ein Fitnesstudio, in dem nicht rythmische Musik den Sportlern Durchhalte-Power in die Gene pumpen soll, kaum ein Restaurant, in dem nicht leise oder laute Musik das Gaumenerlebnis erhöhen soll. Dieser Beitrag stellt dar, wie mit Hilfe akustischer Elemente Vorstellungsbilder zu einer Marke aufgebaut, emotional aufgeladen und in der Kommunikation für Marken eingesetzt werden, um damit letztendlich das Konsumentenverhalten zu beeinflussen. Der Einsatz akustischer Reize in der Markenkommunikation sollte dabei im Einklang mit den Wirkungen anderer Reize wie Bildern, Texten oder Gerüchen stehen.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Literatur

  • Alajouanine, T. (1948). Aphasia and artistic realization. Brain, 71(3), 229–241.

    Article  Google Scholar 

  • Areni, C. S., & Kim, D. (1993). The influence of background music on shopping behavior: Classical versus Top-Forty Music in a wine store. Advances in Consumer Research, 20, 336–340.

    Google Scholar 

  • Bastian, H. G. (2001). Kinder optimal fördern – mit Musik (3. Aufl.). Mainz: Atlantis Schott.

    Google Scholar 

  • Belch, G. E., & Belch, M. A. (2001). Advertising and promotion: An integrated marketing communications perspective. New York: McGraw Hill.

    Google Scholar 

  • Bhattachary, A. J., & Petsche, H. (2005). Phase synchrony analysis of EEG during music perception reveals changes in functional connectivity due to musical expertise. Signal Processing, 85, 2161–2177.

    Article  Google Scholar 

  • Birbaumer, N., & Schmidt, R. F. (2000) Kognitive Funktionen und Denken. In R. F. Schmidt & H. G. Schaible (Hrsg.), Neuro- und Sinnesphysiologie (4. Aufl., S. 477–493). Berlin: Springer.

    Google Scholar 

  • Bruner, G. C. (1990). Music, mood, and marketing. Journal of Marketing, 54(4), 94–104.

    Article  Google Scholar 

  • Buck, R. (1984). The communication of emotion. New York: Guilford Press.

    Google Scholar 

  • Calvert, S. L., & Billingsley, R. L. (1998). Young children’s recitation and comprehension of information presented by songs. Journal of Applied Developmental Psychology, 19(1), 97–108.

    Article  Google Scholar 

  • Calvert, S. L., & Tart, M. (1993). Song versus verbal forms for very-long-term, long-term, and short-term verbatim recall. Journal of Applied Developmental Psychology, 14(2), 245–260.

    Article  Google Scholar 

  • Chazin, S., & Neuschatz, J. S. (1990). Using a mnemonic to aid in the recall of unfamiliar information. Perceptual and Motor Skills, 71, 1067–1071.

    Article  Google Scholar 

  • Cohen, A. J. (2001). Music as a source of emotion in film. In P. Juslin & J. Sloboda (Hrsg.), Music and emotion: Theory and research (S. 249–272). Oxford: Oxford University Press.

    Google Scholar 

  • Croft, M. (1999). Why jingles no longer jangle. Marketing Week, 22(5), 40–41.

    Google Scholar 

  • Dalla Bella, S., Peretz, I., Rousseau, L., & Gosselin, N. (2001). A developmental study of the affective value of tempo and mode in music. Cognition, 80, B1–B10.

    Article  Google Scholar 

  • Dubé, L., Chebat, J.-C., & Morin, S. (1995). The effects of background music on consumers desire to affiliate in buyer-seller interactions. Psychology & Marketing, 12(4), 305–319.

    Article  Google Scholar 

  • Edell, J. A., & Keller, K. L. (1989). The information processing of coordinated media campaigns. Journal of Marketing Research, 26(May), 149–163.

    Article  Google Scholar 

  • Ekman, P. (1992). An argument for basic emotions. Cognition and Emotion, 6, 169–200.

    Article  Google Scholar 

  • Esch, F.-R. (1993). Integrierte Kommunikation – ein verhaltenswissenschaftlicher Ansatz. Thexis, 9(6), 32–40.

    Google Scholar 

  • Esch, F.-R. (2011). Wirkung integrierter Kommunikation: Ein verhaltenswissenschaftlicher Ansatz (5. Aufl.). Wiesbaden: Gabler.

    Book  Google Scholar 

  • Esch, F.-R. (2014). Strategie und Technik der Markenführung. München: Vahlen.

    Book  Google Scholar 

  • Esch, F.-R., & Roth, S. (2005). Der Beitrag akustischer Reize zur integrierten Markenkommunikation. Marketing ZFP, 27(4), 215–235.

    Article  Google Scholar 

  • Gabrielsson, A., & Juslin, P. N. (1996). Emotional expression in music performances: Between the performer’s intention and the listener’s experience. Psychology of Music, 24, 68–91.

    Article  Google Scholar 

  • Gabrielsson, A., & Juslin, P. N. (2003). Emotional expression in music. In R. J. Davidson, K. Scherer & H. H. Goldsmith (Hrsg.), Handbook of affective sciences (S. 503–534). Oxford: Oxford University Press.

    Google Scholar 

  • Gabrielsson, A., & Lindström, E. (2001). The influence of musical structure on emotional expression. In P. N. Juslin & J. A. Sloboda (Hrsg.), Music and emotion theory and research. Oxford: Oxford University Press.

    Google Scholar 

  • Gerardi, G. M., & Gerken, L. (1995). The development of affective responses to modality and melodic contour. Music Perception, 12(3), 279–290.

    Article  Google Scholar 

  • Gingold, H., & Abravanel, E. (1987). Music as a mnemonic: The effects of good- and bad-music settings on verbatim recall of short passages by young children. Psychomusicology, 7, 25–39.

    Article  Google Scholar 

  • Hevner, K. (1936). Experimental studies of the elements of expression in music. The American Journal of Psychology, 48(April), 246–268.

    Article  Google Scholar 

  • Jourdain, R. (2001). Das wohltemperierte Gehirn – Wie Musik im Kopf entsteht. Heidelberg: Spektrum Akademischer Verlag.

    Google Scholar 

  • Juslin, P. N. (2000). Cue utilization in communication of emotion in music performance: Relating performance to perception. Journal of Experimental Psychology. Human Perception and Performance, 26, 1797–1813.

    Article  Google Scholar 

  • Kellaris, J. J., & Altsech, M. B. (1992). The experience of time as a function of musical loudness and gender of listener. Advances in Consumer Research, 19(1), 725–729.

    Google Scholar 

  • Kimura, D. (1964). Left-right differences in the perception of melodies. Quarterly Journal of Experimental Psychology, 26, 355–358.

    Article  Google Scholar 

  • King, F. L., & Kimura, D. (1972). Left-ear superiority in dichotic perception of vocal nonverbal sounds. Canadian Journal of Psychology, 26(2), 111–116.

    Article  Google Scholar 

  • Kotler, P. (1973–1974). Atmospherics as a marketing tool. Journal of Retailing, 49(Winter), 48–61.

    Google Scholar 

  • Kroeber-Riel, W. (1996). Bildkommunikation. München: Vahlen.

    Google Scholar 

  • Kroeber-Riel, W., & Esch, F.-R. (2014). Strategie und Technik der Werbung. Stuttgart: Kohlhammer.

    Google Scholar 

  • Kroeber-Riel, W., & Weinberg, P. (2003). Konsumentenverhalten. München: Vahlen.

    Google Scholar 

  • Langeslag, P., & Hirsch, W. (2003). Acoustic Branding – Neue Wege für Musik in der Markenführung. In K. Brandmeyer, A. Deichsel, Chr. Prill & H. Meyer (Hrsg.), Jahrbuch der Markentechnik, 2004/2005. Frankfurt a. M.: Deutscher Fachverlag.

    Google Scholar 

  • Lindstrom, M. (2005). Brand sense. Build powerful brands through touch, taste, smell, sight, and sound. New York: Free Press.

    Google Scholar 

  • McElhinney, M., & Annett, J. M. (1996). Pattern of efficacy of a musical mnemonic on recall of familiar words over several presentations. Perceptual and Motor Skills, 82(2), 395–400.

    Article  Google Scholar 

  • McElrae, H., & Standing, L. (1992). Fast music causes fast drinking. Perceptual and Motor Skills, 75(2), 362–368.

    Article  Google Scholar 

  • Milliman, R. E. (1982). Using background music to affect behavior of supermarket shoppers. Journal of Marketing, 46(Summer), 86–91.

    Article  Google Scholar 

  • Milliman, R. E. (1986). The influence of background music on the behavior of restaurant patrons. Journal of Consumer Research, 13(September), 286–289.

    Article  Google Scholar 

  • Milner, B. (1962). Laterality effects in audition. In V. B. Mountcastle (Hrsg.), Interhemispheric relations and cerebral dominance (S. 177–195). Baltimore: John Hopkins.

    Google Scholar 

  • Morrison, M., & Beverland, M. B. (2003). In search of the right in-store music. Business Horizons, 46(6), 77–82.

    Article  Google Scholar 

  • Murray, N. M., & Murray, S. B. (1996). Music and lyrics in commercials: A cross-cultural comparison between commercials run in the Dominican Republic and the United States. Journal of Advertising Research, 25(2), 51–63.

    Article  Google Scholar 

  • North, A. C., & Hargreaves, D. J. (1996). The effects of music on responses to a dining area. Journal of Environmental Psychology, 16, 55–64.

    Article  Google Scholar 

  • North, A. C., Hargreaves, D. J., & McKendrick, J. (1999). The influence of In-Store music on wine selection. Journal of Applied Psychology, 84(2), 271–276.

    Article  Google Scholar 

  • North, A. C., MacKenzie, L. C., & Hargreaves, D. J. (2004). The effects of musical and voice fit on responses to advertisements. Journal of Applied Social Psychology, 34(8), 1675–1708.

    Article  Google Scholar 

  • o. V. (2014). Love Brands Studie. Universal Music.

    Google Scholar 

  • Postman, L., & Kaplan, H. L. (1947). Reaction time as a measure of retroactive inhibition. Journal of Experimental Psychology, 37, 136–145.

    Article  Google Scholar 

  • Postman, L., & Underwood, B. J. (1973). Critical issues in interference theory. Memory and Cognition, 1(1), 19–40.

    Article  Google Scholar 

  • Rainey, D. R., & Larsen, J. D. (2002). The effect of familiar melodies on initial learning and long-term memory for unconnected text. Music Perception, 20(2), 173–186.

    Article  Google Scholar 

  • Roballey, T. (1985). The effect of music on eating behaviour. Bulletin of the Psychonomic Society, 23(3), 221–222.

    Article  Google Scholar 

  • Roth, S. (2005). Akustische Reize als Instrument der Markenkommunikation. Wiesbaden: Deutscher Universitätsverlag.

    Book  Google Scholar 

  • Russel, T. R., & Lane, W. R. (2007). Klepper’s Advertising Procedure (17. Aufl.). New Jersey: Englewood Cliffs.

    Google Scholar 

  • Scherer, K. R. (1986). Vocal affect expression: A review and a model for future research. Psychological Bulletin, 99, 143–165.

    Article  Google Scholar 

  • Sloboda, J. A. (1985). The musical mind: The cognitive psychology of music. Oxford, UK: Clarendon Press.

    Google Scholar 

  • Smith, K. C., & Cuddy, L. L. (1986). The pleasingness of melodic sequences: Contrasting effects of repetition and rule-familiarity. Psychology of Music, 14, 17–32.

    Article  Google Scholar 

  • Smith, P., & Curnow, R. (1966). Arousal hypothesis and the effects of music on purchasing behaviour. Journal of Applied Psychology, 50, 255–286.

    Article  Google Scholar 

  • Stewart, D. W., & Furse, D. H. (1986). Effective television advertising – A study of 1000 commercials. Massachusetts/Toronto: Lexington.

    Google Scholar 

  • Sullivan, T. (1998). Vroom. Chicago, 47(1), 160.

    Google Scholar 

  • Tavassoli, N. T., & Han, J. K. (2001). Scripted thought: Processing Korean Hancha and Hangul in a multimedia context. Journal of Consumer Research, 28, 482–493.

    Article  Google Scholar 

  • Temporal, P. (2002). Advanced brand management – From vision to valuation. Singapore: John Wiley & Sons (Asia).

    Google Scholar 

  • Underwood, B. J. (1957). Interference and forgetting. Psychological Review, 64(January), 49–60.

    Article  Google Scholar 

  • Vitz, P. C. (1966). Affect as a function of stimulus variation. Journal of Experimental Psychology, 71, 74–79.

    Article  Google Scholar 

  • Wallace, W. T. (1994). Memory for music: Effect of melody on recall of text. Journal of Experimental Psychology, 20(6), 1471–1485.

    Google Scholar 

  • Wallace, W. T., & Rubin, D. C. (1988). Autobiographical memory. Cognitive Science, 12(4), 627–630.

    Google Scholar 

  • Wedin, L. (1972). Multidimensional study of perceptual-emotional qualities in music. Scandinavian Journal of Psychology, 13, 241–257.

    Article  Google Scholar 

  • Yalch, R., & Spangenberg, E. (2000). The effects of music in a retail setting on real and perceived shopping times. Journal of Business Research, 49, 139–147.

    Article  Google Scholar 

  • Zatorre, R. J. (1984). Musical perception and cerebral function: A critical review. Music Perception, 2(2), 196–221.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Franz-Rudolf Esch .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Esch, FR., Roth, S., Strödter, K. (2018). Akustische Reize in der Kommunikation effektiv nutzen. In: Langner, T., Esch, FR., Bruhn, M. (eds) Handbuch Techniken der Kommunikation. Springer Reference Wirtschaft . Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-04653-8_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-04653-8_11

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-04652-1

  • Online ISBN: 978-3-658-04653-8

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics