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Combining TQM and BPR synergistically, Aker Stord – a case study

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Managing Process Innovation through Exploitation and Exploration
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Abstract

When my cooperation with Aker Stord began in 1994, the company was one of Norway’s leading suppliers of offshore floaters and deck structures for offshore installations. The company had about 1800 employees and used a considerable number of subcontractors. In peak periods more than 5000 persons worked inside the yard. The company was established in 1983 and is located at the island of Stord between Bergen and Stavanger at the west coast of Norway.

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Correspondence to Tor Tønnessen .

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© 2014 Springer Fachmedien Wiesbaden

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Tønnessen, T. (2014). Combining TQM and BPR synergistically, Aker Stord – a case study. In: Managing Process Innovation through Exploitation and Exploration. Advances in Information Systems and Business Engineering. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-04403-9_8

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