Skip to main content
  • 659 Accesses

Abstract

There is little doubt that creativity and innovation are important drivers of economic welfare and growth in contemporary societies (e.g. Abernathy & Clark, 1985; Glaveanu, 2011; Hennessy & Amabile, 2010). Markets and technologies undergo rapid transformations and often change what rallies around them in radical ways (e.g. Chandy & Tellis, 2000; Christensen, 1997, 2006; Hamel & Prahalad, 1991; Tushman & Anderson, 1986). Though discovery hardly seems to be implementable as a predictable and repeatable process, being creative and innovative has become an imperative for organizations in most domains (Dougherty, 1992). Especially high-technology markets, in which established market boundaries are dissolving, currently face a multitude of disruptive changes.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    We refer to parts of the discussion in which the focus was on the elaboration of an idea or stimulus as idea episode.

References

  • Abernathy, W. J., & Clark, K. B. 1985. Innovation: Mapping the Winds of Creative Destruction. Research Policy, 14: 3–22.

    Google Scholar 

  • Alba, J. W., & Hutchinson, W. J. 1987. Dimensions of Consumer Expertise. Journal of Consumer Research, 13(4): 411–454.

    Google Scholar 

  • Amabile, T. M. 1996. Creativity in Context: Update to the Social Psychology of Creativity. Boulder, CO: Westview Press.

    Google Scholar 

  • Anthony, S. D. 2009. Major League Innovation. Harvard Business Review, 87(10): 51–54.

    Google Scholar 

  • Archer, M. 1995. Realist Social Theory: The Morphogenetic Approach. New York: Cambridge University Press.

    Google Scholar 

  • Arnold, T. J., Fang, E., & Palmatier, R. W. 2011. The Effects of Customer Acquisition and Retention Orientations on a Firm’s Radical and Incremental Innovation Performance. Journal of the Academy of Marketing Science, 39(2): 234–251.

    Google Scholar 

  • Audia, P. G., & Goncalo, J. A. 2007. Past Success and Creativity over Time: A Study of Inventors in the Hard Disk Drive Industry. Management Science, 53(1): 1–15.

    Google Scholar 

  • Bailey, R. A. 2008. Design of Comparative Experiments. Cambridge Series in Statistical and Probabilistic Mathematics, Queen Mary, University of London.

    Google Scholar 

  • Baker-Sennett, J., Matusov, E., & Rogoff, B. 1992. Sociocultural Processes of Creative Planning in Children’s Playcrafting. In P. Light & G. Butterworth (Eds.), Context and Cognition: Ways of Learning and Knowing: 93–114. New York: Harvester-Wheatsheaf.

    Google Scholar 

  • Baldwin, C., Hienerth, C., & von Hippel, E. 2006. How User Innovations Become Commercial Products: A Theoretical Investigation and Case Study. Research Policy, 35: 1291–1313.

    Google Scholar 

  • Bearison, D. J., & Dorval, B. 2002. Collaborative Cognition: Children Negotiating Ways of Knowing. Westport, CT: Ablex Publishing.

    Google Scholar 

  • Bharadwaj, N., Nevin, J. R., & Wallman, J. P. 2012. Explicating Hearing the Voice of the Customer as a Manifestation of Customer Focus and Assessing its Consequences. Journal of Product Innovation Management, forthcoming.

    Google Scholar 

  • Bogers, M., Afuah, A., & Bastian, B. 2010. Users as Innovators: A Review, Critique, and Future Research Directions. Journal of Management, 36: 857–875.

    Google Scholar 

  • Bond, E., & Houston, M. 2003. Barriers to Matching New Technologies and Market Opportunities in Established Firms. Journal of Product Innovation Management, 20(2): 120–135.

    Google Scholar 

  • Bonner, J. M., & Walker Jr., O. C. 2004. Selecting Influential Business-to-Business Customers in New Product Development: Relational Embeddedness and Knowledge Heterogeneity Considerations. Journal of Product Innovation Management, 21: 155–169.

    Google Scholar 

  • Brucks, M. 1985. The Effects of Product Class Knowledge on Information Search Behavior. Journal of Consumer Research, 12(1): 1–16.

    Google Scholar 

  • Bruner, J. 1990. Acts of Meaning. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Callahan, J., & Lasry, E. 2004. The Importance of Customer Input in the Development of Very New Products. R & D Management, 34(2):107–120.

    Google Scholar 

  • Campbell, D. T. 1960. Blind Variation and Selective Retention in Creative Thought as in other Knowledge Processes. Psychological Review, 67: 380–400.

    Google Scholar 

  • Chandy, R. K., & Tellis, G. J. 1998. Organizing for Radical Product Innovation: The Overlooked Role of Willingness to Cannibalize. Journal of Marketing Research, 35(4): 474–487.

    Google Scholar 

  • Chandy, R. K., & Tellis, G. J. 2000. The Incumbent’s Curse? Incumbency, Size, and Radical Product Innovation. Journal of Marketing, 64(3): 1–17.

    Google Scholar 

  • Christensen, C. M. 1997. The Innovator’s Dilemma. Boston: Harvard Business School Press.

    Google Scholar 

  • Christensen, C. M. 2006. The Ongoing Process of Building a Theory of Disruption. Journal of Product Innovation Management, 23: 39–55.

    Google Scholar 

  • Christensen C. M., & Bower, J. L. 1996. Customer Power, Strategic Investment, and the Failure of Leading Firms. Strategic Management Journal, 17(3): 197–218.

    Google Scholar 

  • Clark, V. L. P., Creswell, J. W., Green, D. O., & Shope, R. J. 2008. Mixing Quantitative and Qualitative Approaches: An Introduction to Emergent Mixed Methods Research. In S. N. Hesse-Biber & P. Leavy (Eds.), Handbook of Emergent Methods: 363–388. New York: Guilford.

    Google Scholar 

  • Cole, M. 1996. Cultural Psychology: A Once and Future Discipline. Cambridge, MA: Belknap Press.

    Google Scholar 

  • Cook, T. D., & Shadish, W. R. 1994. Social Experiments: Some developments over the past 15 years. Annual Review of Psychology, 45: 545–580.

    Google Scholar 

  • Crossan, M. M. 1998. Improvisation in Action. Organization Science, 9(5): 593–599.

    Google Scholar 

  • Cunha, M. P., Cunha, V. J., & Kamoche, K. 1999. Organizational Improvisation: What, When, How and Why. International Journal of Management Reviews, 1: 299–341.

    Google Scholar 

  • Dahl, D. W., & Moreau, P. 2002. The Influence and Value of Analogic Thinking During New Product Ideation. Journal of Marketing Research, 39: 47–60.

    Google Scholar 

  • Danneels, E. 2002. The Dynamics of Product Innovation and Firm Competences. Strategic Management Journal, 23: 1095–1121.

    Google Scholar 

  • Danneels, E. 2003. Tight-Loose Coupling with Customers: The Enactment of Customer Orientation. Strategic Management Journal, 24: 559–576.

    Google Scholar 

  • Danneels, E. 2007. The Process of Technological Competence Leveraging. Strategic Management Journal, 28(5): 511–533.

    Google Scholar 

  • Day, G. S. 1999. Misconceptions about Market Orientation. Journal of Market Focused Management, 4: 5–16.

    Google Scholar 

  • Denzin, N. K. 1989. The Research Act: A Theoretical Introduction to Sociological Methods. Third edition, New York.

    Google Scholar 

  • Denzin, N. K., & Lincoln, Y. S. 2011. Introduction: The Discipline and Practice of Qualitative Research. In N. K. Denzin & Y. S. Lincoln (Eds.), The Sage Handbook of Qualitative Research (4th ed.): 1–19. Sage.

    Google Scholar 

  • Dougherty, D. 1992. A Practice-Centered Model of Organizational Renewal through Product Innovation. Strategic Management Journal, 13: 77–92.

    Google Scholar 

  • Dunbar, K. 1997. How Scientists Think: On-Line Creativity and Conceptual Change in Science. In T. B. Ward, S. M. Smith & J. Vaid (Eds.), Conceptual structures and processes: Emergence, Discovery, and Change: 461–493: Washington D.C: American Psychological Association Press.

    Google Scholar 

  • Duncker, K. 1945. On Problem-solving. Psychological Monographs, 58(5): whole no. 270.

    Google Scholar 

  • Edmondson, A. 1999. Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2): 350–383.

    Google Scholar 

  • Faems, D., van Looy, B., & Debackere, K. 2005. Interorganizational Collaboration and Innovation: Toward a Portfolio Approach. Journal of Product Innovation Management, 22: 238–250.

    Google Scholar 

  • Fernández-Cárdenas, J. M. 2008. The Situated Aspect of Creativity in Communicative Events: How do Children Design Web Pages Together? Thinking Skills and Creativity, 3: 203–216.

    Google Scholar 

  • Florén, H., & Frishammar, J. 2012. From Preliminary Ideas to Corroborated Product Definitions: Managing the Front End of New Product Development. California Management Review, 54(4): 20–43.

    Google Scholar 

  • Foxall, G. R. 1989. User Initiated Product Innovations. Industrial Marketing Management, 18(2): 95–104.

    Google Scholar 

  • Fuchs, C., & Schreier, M. 2011. Customer Empowerment in New Product Development. Journal of Product Innovation Management, 28(1): 17–32.

    Google Scholar 

  • Garcia, R., & Calantone, R. 2002. A Critical Look at Technological Innovation Typology and Innovativeness Terminology: A Literature Review. Journal of Product Innovation Management, 19(2): 110–132.

    Google Scholar 

  • Gardner, H. 1985. The Mind’s New Science: A History of the Cognitive Revolution. New York: Basic Books.

    Google Scholar 

  • Gassmann, O., & Zeschky, M. 2008. Opening up the Solution Space: The Role of Analogical Thinking for Breakthrough Product Innovation. Creativity and Innovation Management, 17(2): 97–106.

    Google Scholar 

  • Gilbert, C. 2003. The Disruption Opportunity. Sloan Management Review, 44(4): 27–32.

    Google Scholar 

  • Given, L. M. (Ed.) 2008. The Sage Encyclopedia of Qualitative Research Methods, vol. 2: 697–698. Sage: Thousand Oaks, CA.

    Google Scholar 

  • Glaser, B. G., & Strauss, A. L. 1967. Discovery of Grounded Theory: Strategies for Qualitative Research. Chicago: Aldine.

    Google Scholar 

  • Glaveanu, V. P. 2011. How are We Creative Together? Comparing Sociocognitive and Sociocultural answers. Theory and Psychology, 21(4): 473–492.

    Google Scholar 

  • Goldenberg, J., Lehmann, D. R., & Mazursky, D. 2001. The Idea Itself and the Circumstances of Its Emergence as Predictors of New Product Success. Management Science, 47: 69–84.

    Google Scholar 

  • Goldenberg, J., Mazursky, D., & Solomon, S. 1999. Toward Identifying the Inventive Templates of New Products: A Channeled Ideation Approach. Journal of Marketing Research, 36, 200–210.

    Google Scholar 

  • Govindarajan, V., Kopalle, P. K., & Danneels, E. 2011. The Effects of Mainstream and Emerging Customer Orientations on Radical and Disruptive Innovations. Journal of Product Innovation Management, 28: 121–132.

    Google Scholar 

  • Greene, J. C. 2007. Mixing Methods in Social Inquiry. San Francisco: Jossey-Bass.

    Google Scholar 

  • Greer, C. R., & Lei, D. 2012. Collaborative Innovation with Customers: A Review of The Literature and Suggestions for Future Research. International Journal of Management Reviews, 14(1): 63–84.

    Google Scholar 

  • Gruner, K., & Homburg, C. 2000. Does Customer Interaction Enhance New Product Success? Journal of Business Research, 49(1): 1–14.

    Google Scholar 

  • Guilford, J. P. 1968. Creativity, Intelligence, and their Educational Implications. San Diego, CA.

    Google Scholar 

  • Hamel, G., & Prahalad, C. K. 1991. Corporate Imagination and Expeditionary Marketing. Harvard Business Review, 69(4): 81–92.

    Google Scholar 

  • Hang, C., Chen, J., & Subramian A. M. 2010. Developing Disruptive Products for Emerging Economies: Lessons from Asian cases. Research Technology Management: 21–26.

    Google Scholar 

  • Hauser, J. R., Tellis, G. J., & Griffin, A. 2006. Research on Innovation: A Review and Agenda for Marketing Science. Marketing Science, 25(6): 687–717.

    Google Scholar 

  • Henard, D. H., & Szymanski, D. M. 2001. Why Some New Products are more Successful than Others. Journal of Marketing Research, 38(3): 362–375.

    Google Scholar 

  • Henderson, R. 2006. The Innovator’s Dilemma as a Problem of Organizational Competence. Journal of Product Innovation Management, 23: 5–11.

    Google Scholar 

  • Hennessey, B. A. & Amabile, T. 2010. Creativity. Annual Review of Psychology, 61: 569–598.

    Google Scholar 

  • Hoffman, D. L., Kopalle, P. K., & Novak, T. P. 2010. The ‘Right’ Consumers for Better Concepts: Identifying and Using Consumers High in Emergent Nature to Further Develop New Product Concepts. Journal of Marketing Research, 47: 854–865.

    Google Scholar 

  • Hutchins, E. 1995. Cognition in the Wild. Cambridge, MA: MIT Press.

    Google Scholar 

  • Hymes, D. 1974. Foundations in Sociolinguistics. London: Tavistock Publications Limited.

    Google Scholar 

  • Im, S., Bayus, B. L., & Mason, C. H. 2003. An Empirical Study of Innate Consumer Innovativeness, Personal Characteristics, and New-Product Adoption Behavior. Journal of the Academy of Marketing Science, 31: 61–73.

    Google Scholar 

  • Jackson, P., & Messick, S. 1965. The Person, the Product and the Response: Conceptual Problems in the Assessment of Creativity. Journal of Personality, 33: 309–329.

    Google Scholar 

  • Johnson, R. B., Onwuegbuzie, A. J., & Turner, L. A. 2007. Toward a Definition of Mixed Methods Research. Journal of Mixed Methods Research, 1(2): 112–133.

    Google Scholar 

  • Kamoche, K, Pina e Cunha, M., & Vieira da Cunha, J. 2003. Towards a Theory of Organizational Improvisation: Looking Beyond the Jazz Metaphor. Journal of Management Studies, 40(8): 2023–2051.

    Google Scholar 

  • Kim, J., & Wilemon, D. 2002. Focusing the Fuzzy Front-end in New Product Development. R & D Management, 32(4): 269–279.

    Google Scholar 

  • Kirton, M. 1976. Adaptors and Innovators: A Description and Measure. Journal of Applied Psychology, 61(5): 622–29.

    Google Scholar 

  • Kleining, G. 1995. Das Qualitative Experiment. In U. Flick, E. v. Kardorff, H. Keupp, L. v. Rosenstiel, & S. Wolff (Eds.), Handbuch Qualitative Sozialforschung: 263–266. Weinheim.

    Google Scholar 

  • Kratzer, J., & Lettl, C. 2008. A Social Network Perspective of Lead Users and Creativity: An Empirical Study among Children. Creativity and Innovation Management, 17(1): 26–36.

    Google Scholar 

  • Kristensson, P., Gustafsson, A., & Archer, T. 2004. Harnessing the Creative Potential among Users. Journal of Product Innovation Management, 21: 4–14.

    Google Scholar 

  • Kristensson, P., Magnusson, P. R. 2010. Tuning Users’ Innovativeness During Ideation. Creativity and Innovation Management, 19(2): 147–159.

    Google Scholar 

  • Kristensson, P., Matthing, J., & Johansson, N. 2008. Key Strategies for the Successful Involvement of Customers in the Co-Creation of New Technology-Based Services. International Journal of Service Industry Management, 19(3–4): 474–491.

    Google Scholar 

  • Kock, A., Gemünden, H. G., Salomo, S., & Schultz, C. 2011. The Mixed Blessings of Technological Innovativeness for the Commercial Success of New Products. Journal of Product Innovation Management, 28(S1): 28–43.

    Google Scholar 

  • Kyriakopoulos, K. 2011. Improvisation in Product Innovation: The Contingent Role of Market Information Sources and Memory Types. Organization Studies, 32(8): 1051–1078.

    Google Scholar 

  • Larey, T., & Paulus, P. 1999. Group Preference and Convergent Tendencies in Small Groups: A Content Analysis of Group Brainstorming Performance. Creativity Research Journal, 12(3): 175–184.

    Google Scholar 

  • Lau, A. K. W., Tang, E., & Yam, R. C. M. 2010. Effects of Supplier and Customer Integration on Product Innovation and Performance: Empirical Evidence in Hong Kong Manufacturers. Journal of Product Innovation Management, 27(5): 761–777.

    Google Scholar 

  • Lei, D., & Greer, C. R. 2003. The Empathetic Organization. Organizational Dynamics, 32: 142–164.

    Google Scholar 

  • Lettl, C. 2007. User Involvement Competence for Radical Innovation. Journal of Engineering and Technology Management, 24: 53–75.

    Google Scholar 

  • Lettl, C., Herstatt, C., & Gemünden, H. G. (2006). Users’ Contributions to Radical Innovation: Evidence from Four Cases in the Field of Medical Equipment Technology. R & D Management, 36: 251–272.

    Google Scholar 

  • Leonard, D., & Rayport, J. F. 1997. Spark Innovation through Empathic Design. Harvard Business Review, 75: 102–113.

    Google Scholar 

  • Leonard, D., & Sensiper, S. 1998. The Role of Tacit Knowledge in Group Innovation. California Management Review, 40: 112–132.

    Google Scholar 

  • Liebert, R. M., & Liebert, L. L. 1995. Science and Behavior: An Introduction to Methods of Psychological Research. Englewood Cliffs, NJ: Prentice Hall.

    Google Scholar 

  • Litchfield, R. C. 2008. Brainstorming Reconsidered: A Goal-Based View. Academy of Management Review, 33(3): 649–668.

    Google Scholar 

  • Lynn, G. S., Morone, J. G., & Paulson, A. S. 1996. Marketing and Discontinuous Innovation: the Probe and Learn Process. California Management Review, 38(3): 8–37.

    Google Scholar 

  • Markides, C. 2006. Disruptive Innovation: In Need of Better Theory. Journal of Product Innovation Management, 23: 19–25.

    Google Scholar 

  • Mascitelli, R. 2000. From Experience: Harnessing Tacit Knowledge to Achieve Breakthrough Innovation. Journal of Product and Innovation Management, 17: 179–193.

    Google Scholar 

  • McGraw, K. O., & Wong, S. P 1996. Forming Inferences about some Intraclass Correlation Coefficients. Psychological Methods, 1: 651–655.

    Google Scholar 

  • Miles, M. B., & Huberman, A. M. 1994. Qualitative Data Analysis: An Expanded Sourcebook. Thousand Oaks: Sage Publications.

    Google Scholar 

  • Miller, G. A. 2003. The Cognitive Revolution: A Historical Perspective. Trends in Cognitive Sciences, 7(3): 141–144.

    Google Scholar 

  • Miner, A. S., Bassoff, P., & Moorman, C. 2001. Organizational Improvisation and Learning: A Field Study. Administrative Science Quarterly, 46(2): 304–337.

    Google Scholar 

  • Moorman, C., & Miner, A. S. (1998). Organizational Improvisation and Organizational Memory. Academy of Management Review, 23: 698–723.

    Google Scholar 

  • Moran, S., & John-Steiner, V. (2004). How Collaboration in Creative Work Impacts Identity and Motivation. In D. Miell & K. Littleton (Eds.), Collaborative Creativity: Contemporary Perspectives: 11–25. London, UK: Free Association Books.

    Google Scholar 

  • Narver, J. C., Slater, S. F., & MacLachlan, D. L. 2004. Responsive and Proactive Market Orientation and New-product Success. Journal of Product Innovation Management, 21(5): 334–47.

    Google Scholar 

  • Newell, A., Shaw, J. C., & Simon, H. A. 1958. Elements of a Theory of Human Problem-solving. Psychological Review, 23: 342–343.

    Google Scholar 

  • Nijssen, E. J., Hillebrand, B, de Jong, J. P. J., & Kemp, R. G. M. 2012. Strategic Value Assessment and Explorative Learning Opportunities with Customers. Journal of Product Innovation Management, 29(S1): 91–102.

    Google Scholar 

  • Nooteboom, B. 2009. A Cognitive Theory of the Firm: Learning, Governance and Dynamic Capabilities. Edward Elgar Publishing Ltd.

    Google Scholar 

  • Ojanen, V., & Hallikas, J. 2009. Inter-Organizational Routines and Transformation of Customer Relationships in Collaborative Innovation. International Journal of Technology Management, 45: 306–322.

    Google Scholar 

  • Osborn, A. F. 1963. Applied Imagination: Principles and Procedures of Creative Problem-Solving. New York, NY: Charles Scribner’s Sons.

    Google Scholar 

  • Paap, J., & Katz, R. 2004. Anticipating Disruptive Innovation. Research Technology Management, 47(5): 13–22.

    Google Scholar 

  • Park, W. C., Mothersbaugh, D. L., & Feick, L. 1994. Consumer Knowledge Assessment. Journal of Consumer Research, 21(1): 71–82.

    Google Scholar 

  • Paulus, P., Nakui, T., & Putman, V. 2006. Group Brainstorming and Teamwork: Some Rules for the Road to Innovation. In L. Thompson & H.-S. Choi (Eds.), Creativity and Innovation in Organizational Teams: 69–86. Mahwah, NJ: Lawrence Erlbaum Associates.

    Google Scholar 

  • Paulus, P. B., & Nijstad, B. 2003. Group Creativity: An Introduction. In P. Paulus & B. Nijstad (Eds.), Group Creativity: Innovation Through Collaboration: 3–11: New York, NY: Oxford University Press.

    Google Scholar 

  • Paulus, P. B., & Yang, H. C. 2000. Idea Generation in Groups: A Basis for Creativity in Organizations. Organizational Behavior and Human Decision Processes, 82: 76–87.

    Google Scholar 

  • Piller, F. T., & Walcher, D. 2006. Toolkits for Idea Competitions: A Novel Method to Integrate Users in New Product Development. R & D Management, 36(3): 307–318.

    Google Scholar 

  • Prahalad, C. K., & Ramaswamy, V. 2000. Co-opting Customer Competence. Harvard Business Review, 78(1): 82.

    Google Scholar 

  • Prahalad, C. K., & Ramaswamy, V. 2004. Co-Creating Unique Value with Customers. Strategy and Leadership, 32 (3): 4–9.

    Google Scholar 

  • Pratt, M. G. 2008. Fitting Oval Pegs Into Round Holes – Tensions in Evaluating and Publishing Qualitative Research in Top-Tier North American Journals. Organizational Research Methods, 11(3): 481–509.

    Google Scholar 

  • Pratt, M. G. 2009. From the Editors: For the lack of a Boilerplate: Tips on Writing up (and Reviewing) Qualitative Research. Academy of Management Journal, 52(2): 856–862.

    Google Scholar 

  • Reid, S. E., & Brentani, U. 2004. The Fuzzy Front End of New Product Development for Discontinuous Innovations: A Theoretical Model. Journal of Product Innovation Management, 21: 170–184.

    Google Scholar 

  • Rogoff, B. 1995. Observing Sociocultural Activity on Three Planes: Participatory Appropriation, Guided Participation, and Apprenticeship. In J. V. Wertsch, P. del Rio, & A. Alvarez (Eds.), Sociocultural Studies Of Mind: 139–164. Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Rubenson, D. L., & Runco, M. A. 1995. The Psychoeconomic View of Creative Work in Groups and Organizations. Creativity and Innovation Management, 4: 232–241.

    Google Scholar 

  • Runco, M. A., & Sakamoto, S. O. 1999. Experimental Studies of Creativity. In R. J. Sternberg (Ed.), Handbook of Creativity: 62–92. New York: Cambridge University Press.

    Google Scholar 

  • Salomo, S., Steinhoff, F., & Trommsdorff, V. 2003. Customer Orientation in Innovation Projects and New Product Development Success – The Moderating Effect of Product Innovativeness. International Journal of Technology Management, 26: 442–463.

    Google Scholar 

  • Samra-Fredericks, D. 2004. Talk-in-Interaction/Conversation Analysis. In C. Cassell & G. Symon (Eds.), Essential Guide to Qualitative Methods in Organizational Research: 215–225. London: Sage.

    Google Scholar 

  • Saville-Troike, M. 2003. The Ethnography of Communication. Oxford: Blackwell Publishing.

    Google Scholar 

  • Sawyer, R. K. 2005. Social Emergence. Cambridge University Press, Cambridge.

    Google Scholar 

  • Sawyer, R. K. 2007. Group Genius. New York, NY: Basic Books.

    Google Scholar 

  • Seddon, F. 2004. Empathic Creativity: The Product of Empathic Attunement. In D. Miell & K. Littleton (Eds.), Collaborative creativity: Contemporary perspectives: 65–78. London, UK: Free Association Books.

    Google Scholar 

  • Shaw, B. S. 1985. The Role of the Interaction between the User and the Manufacturer in Medical Equipment Innovation. R & D Management, 15: 283–292.

    Google Scholar 

  • Sherman, L. W., & Strang, H. 2004. Experimental Ethnography: The Marriage of Qualitative and Quantitative Research. Annals of the Academy of Social and Political Science, 595: 204–222.

    Google Scholar 

  • Shrout, P. E., & Fleiss, J. L. 1979. Intraclass Correlations: Users in Assessing Rater Reliability. Psychological Bulletin, 86: 420–428.

    Google Scholar 

  • Shweder, R. 1990. Cultural Psychology – What is it? In J. Stigler, R. Shweder, & G. Herdt (Eds.), Cultural Psychology: Essays on Comparative Human Development: 1–43: Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Siever, R. 1968. Science: Observational, Experimental, Historical. American Scientist, 56 (1): 70–77.

    Google Scholar 

  • Simonton, D. K. 1977. Creative Productivity, Age and Stress: A Biographical Time-series Analysis of 10 Classical Composers. Journal of Personality and Social Psychology, 35: 805–816.

    Google Scholar 

  • Slater, S. F., & Mohr, J. J. 2006. Successful Development and Commercialization of Technological Innovation: Insights Based on Strategy Type. Journal of Product Innovation Management, 23: 26–33.

    Google Scholar 

  • Slater, S. F., & Narver, J. C. 1998. Customer-led and Market Oriented: Let’s Not Confuse the Two. Strategic Management Journal, 19(10): 1001–1006.

    Google Scholar 

  • Smith, S., Gerkens, D., Shah, J., & Vargas-Hernandez, N. 2006. Empirical Studies of Creative Cognition in Idea Generation. In L. Thompson & H.-S. Choi (Eds.), Creativity and Innovation in Organizational Teams: 3–20. Mahwah, NJ: Lawrence Erlbaum Associates.

    Google Scholar 

  • Sonnenburg, S. 2004. Creativity in Communication: A Theoretical Framework for Collaborative Product Creation. Creativity and Innovation Management, 13: 254–262.

    Google Scholar 

  • Sternberg, R. J. 1998. Cognitive Mechanisms in Human Creativity: Is Variation Blind or Sighted? Journal of Creative Behavior, 32: 159–176.

    Google Scholar 

  • Sternberg, R. J., Kaufman, J. C., & Pretz, J. E. 2003. A Propulsion Model of Creative Leadership. Leadership Quarterly, 14: 455–473.

    Google Scholar 

  • Steyaert, C., & Bouwen, R. 2004. Group Methods of Organizational Analysis. In C. Cassell & G. Symon (Eds.), Essential Guide to Qualitative Methods in Organizational Research: 140–153. London: Sage.

    Google Scholar 

  • Strauss, A. & Corbin, J. 1996. Grounded Theory. Weinheim: Beltz.

    Google Scholar 

  • Teddlie, C., & Tashakkori, A. 2011. Mixed Methods Research: Contemporary Issues in an Emerging Field. In N. K. Denzin, & Y. S. Lincoln (Eds.), The Sage Handbook of Qualitative Research (4th ed.): 285–299: Sage.

    Google Scholar 

  • Teddlie, C., Tashakkori, A., & Johnson, B. 2008. Emergent Techniques in the Gathering and Analysis of Mixed Method Data. In S. N. Hesse-Biber & P. Leavy (Eds.), Handbook of Emergent Methods: 389–413. New York: Guilford.

    Google Scholar 

  • Thompson, L. 2004. Making the Team: A Guide for Managers(2nd ed.). Upper Saddle River, NJ: Pearson Education, Inc.

    Google Scholar 

  • Tushman, M. L. & Anderson, P. 1986. Technological Discontinuities and Organizational Environments. Administrative Science Quarterly, 31(3): 439–465.

    Google Scholar 

  • Tweney, R. D. 2004. Replication and the Experimental Ethnography of Science. Journal of Cognition and Culture, 4: 731–758.

    Google Scholar 

  • Tzeng, C. H. 2009. A Review of Contemporary Innovation Literature: A Schumpeterian Perspective. Innovation: Management, Policy and Practice, 11: 373–394.

    Google Scholar 

  • Ulwick, A. W. 2002. Turn Customer Input into Innovation. Harvard Business Review: 91–97.

    Google Scholar 

  • van der Panne, G., van Beers, C., & Kleinknecht, A. 2003. Success and Failure in Innovation: A Literature Review. International Journal of Innovation Management, 7: 309–338.

    Google Scholar 

  • Vargo, S. L., & Lusch, R. F. 2004. Evolving to a New Dominant Logic for Marketing. Journal of Marketing, 68(1): 1–17.

    Google Scholar 

  • Vera, D., & Crossan, M. 2005. Improvisation and Innovative Performance in Teams. Organization Science, 16(3): 203–224

    Google Scholar 

  • Veryzer, R. W. 1998. Key Factors Affecting Customer Evaluation of Discontinuous New Products. Journal of Product Innovation Management, 15(2):136–50.

    Google Scholar 

  • Visser, F. S., van der Lugt, R., & Stappers, P. J. 2007. Sharing User Experiences in the Product Innovation Process: Participatory Design Needs Participatory Communication. Creativity and Innovation Management, 16: 35–45.

    Google Scholar 

  • von Hippel, E. 1986. Lead Users: A Source of Novel Product Concepts. Management Science, 32(7): 791–805.

    Google Scholar 

  • von Hippel, E. 1994. Sticky Information and the Locus of Problem-solving: Implications for Innovation. Management Science, 40: 429–439.

    Google Scholar 

  • Ward, T. B. 2004. Cognition, Creativity, and Entrepreneurship. Journal of Business Venturing, 19: 173–88.

    Google Scholar 

  • Weisberg, R. W. 1999. Creativity and Knowledge: A Challenge to Theories. In R. J. Sternberg (Ed.), Handbook of Creativity: 226–250. New York: Cambridge University Press.

    Google Scholar 

  • Witell, L., Kristensson, P., Gustafsson, A., & Löfgren, M. 2011. Idea Generation: Customer Co-Creation versus Traditional Market Research Techniques. Journal of Service Management, 22(2): 140–159.

    Google Scholar 

  • Zaichkowsky, J. L. 1985. Measuring the Involvement Construct. The Journal of Consumer Research, 12: 341–352.

    Google Scholar 

  • Zeidner, M., Matthews, G., & Roberts, R. D. 2004. Emotional Intelligence in the Workplace: A Critical Review. Applied Psychology: An international Review, 53(3): 371–399.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer Fachmedien Wiesbaden

About this chapter

Cite this chapter

Hewing, M. (2014). Overview. In: Collaboration with Potential Users for Discontinuous Innovation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-03753-6_1

Download citation

Publish with us

Policies and ethics