Abstract
Researchers in the field of corporate finance have traditionally focused on long-term financial decisions. Pioneering and widely accepted research has been conducted in areas such as investment decisions, firms' capital structure and business valuations. At the same time, however, academic literature has neglected the management of current assets and liabilities, a concept subsumed under the term working capital management (WCM). There are various reasons why WCM attracts only peripheral interest.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Trossmann/Werkmeister (2001), p. 1-235.
- 2.
Nazir/Afza (2009), p. 19.
- 3.
Hill/Sartoris (1988), p. 9.
- 4.
Gentry/Mehta/Bhattacharyya/Cobbaut/Scaringella (1979), p. 28, Richards/Laughlin (1980), p. 32.
- 5.
Fess (1966), p. 266.
- 6.
Schonberger (1990), p. 296.
- 7.
Malik/Sullivan (1995), p. 171.
- 8.
Jüttner (2005), p. 123.
- 9.
Scherr (1989), p. 3.
- 10.
Fess (1966), p. 266.
- 11.
Hill/Sartoris (1988), p. 7.
- 12.
Scherr (1989), p. 2-3.
- 13.
Emery (1984), p. 25.
- 14.
Gentry/Mehta/Bhattacharyya/Cobbaut/Scaringella (1979), p. 29.
- 15.
Scherr (1989), p. 4 f.; Hachmeister (1997b), p. 826-827.
- 16.
cit. op. Appuhami (2008), p. 10.
- 17.
Ball/Brown (1969), p. 300.
- 18.
Smith (1973), p. 50-55.
- 19.
Sarantis (1980), p. 393.
- 20.
Modigliani/Miller (1958), p. 261-297; Myers (1984). p. 575.
- 21.
Sarantis (1980), p. 393.
- 22.
Borch (1969), p. 1.
- 23.
Trossmann (1990), p. 27-36.
- 24.
Eppen/Fama (1968), p. 94; Eppen/Fama (1969), p. 119.
- 25.
Kallberg/White/Ziemba (1982), p. 670-682; Kim/Mauer/Sherman (1998), p. 335.
- 26.
Emery/Cogger (1982), p. 290-303.
- 27.
Borch (1969), p. 1-13.
- 28.
Bierman/Chopra/Thomas (1975), p. 199-200.
- 29.
Knight (1972), p. 33.
- 30.
Horrigan (1965), p. 564-565.
- 31.
Kamath (1989), p. 27; Soenen (1993), p. 55-57; Jose/Lancaster/Stevens (1996), p. 33; Shin/Soenen (1998), p. 39-43; Wang (2002), p. 168; Deloof (2003), p. 585; Eljelly (2004), p. 59; Lazaridis/Tryfonidis (2006), p. 34.
- 32.
Horrigan (1965), p. 558.
- 33.
Horrigan (1965), p. 558.
- 34.
Bernstein (1993), p. 491.
- 35.
Emery (1984), p. 26.
- 36.
Kamath (1989), p. 28.
- 37.
Sagan (1955), p. 121.
- 38.
Hawawini/Viallet/Vora (1986), p. 15.
- 39.
Emery (1984), p. 26.
- 40.
Kaiser/Young (2009), p. 70.
- 41.
Shulman/Cox (1985), p. 64.
- 42.
Richards/Laughlin (1980), p. 33.
- 43.
Shulman/Cox (1985), p. 64.
- 44.
Hawawini/Viallet/Vora (1986), p. 15.
- 45.
Shulman/Cox (1985), p. 65.
- 46.
Hill/Kelly/Highfield (2010), p. 784; Appuhami (2008), p. 8; Chiou/Cheng/Wu (2006), p. 149.
- 47.
Jose/Lancaster/Stevens (1996), p. 34; Bernstein (1993), p. 492.
- 48.
Hager (1976), p. 20-21.
- 49.
Emery (1984), p. 27.
- 50.
Richards/Laughlin (1980), p. 36.
- 51.
Gitman (1974), p. 82.
- 52.
Jose/Lancaster/Stevens (1996), p. 34.
- 53.
Bernstein (1993), p. 493.
- 54.
Bernstein (1993), p. 493.
- 55.
Other authors used the term “cash-to-cash”, “C2C”, “cash gap” or “operating cash cycle” as synonyms. Please see Farris II/Hutchison (2002), Farris II/Hutchison (2003), Farris II/Hutchinson/Hasty (2005), Boer (1999), Churchill/Mullins (2001). For a detailed list of commonly used terms, see Uyar (2009), p. 187.
- 56.
Richards/Laughlin (1980), p. 34.
- 57.
Farris II/Hutchison (2002), p. 289.
- 58.
Keown/Martin/Petty (2011), p. 418.
- 59.
Wang (2002), p. 160.
- 60.
Richards/Laughlin (1980), p. 35.
- 61.
Moss/Stine (1993), p. 25; Churchill/Mullins (2001), p. 137.
- 62.
Hutchison/Farris II/Fleischman (2009), p. 43.
- 63.
Farris II/Hutchison (2003), p. 83.
- 64.
Hutchison/Farris II/Anders (2007), p. 42.
- 65.
Soenen (1993), p. 54.
- 66.
Hager (1976), p. 19.
- 67.
Hutchison/Farris II/Fleischman (2009), p. 42.
- 68.
Farris II/Hutchison (2002), p. 297.
- 69.
Farris II/Hutchinson/Hasty (2005), p. 114.
- 70.
Richards/Laughlin (1980), p. 34.
- 71.
Hill/Sartoris (1988), p. 1.
- 72.
Gentry/Vaidyanathan/Lee Hei Wai (1990), p. 90-99.
- 73.
Shin/Soenen (1998), p. 38.
- 74.
Bernstein (1993), p. 510.
- 75.
Shin/Soenen (1998), p. 38.
- 76.
Kamath (1989), p. 26.
- 77.
Kamath (1989), p. 28; Eljelly (2004), p. 50; Hutchison/Farris II/Anders (2007), p. 42.
- 78.
Smith/Shortell/Saxberg (1979), p. 669.
- 79.
Venkatraman/Camillus (1984), p. 513.
- 80.
Shortell (1977), p. 275.
- 81.
Venkatraman/Camillus (1984), p. 516.
- 82.
Vorhies/Morgan (2003), p. 111; Drazin/van de Ven (1985), p. 521.
- 83.
Meyer/Tsui/Hinings (1993), p. 1177.
- 84.
Donaldson (1982), p. 67.
- 85.
Hofer (1975), p. 798.
- 86.
Drazin/van de Ven (1985), p. 524-525.
- 87.
Schoonhoven (1981), p. 370.
- 88.
Donaldson (1987), p. 22.
- 89.
Meyer/Tsui/Hinings (1993), p. 1177.
- 90.
Meyer/Tsui/Hinings (1993), p. 1178.
- 91.
Doty/Glick/Huber (1993), p. 1196.
- 92.
Shortell (1977), p. 288.
- 93.
Ketchen Jr./Combs/Russell/Shook/Dean/Runge/Lohrke/Naumann/Haptonstahl/Baker/ Beckstein/Handler/Honig/Lamoureux (1997), p. 225; Smith/Shortell/Saxberg (1979), p. 682; Doty/Glick/Huber (1993), p. 1196.
- 94.
Vorhies/Morgan (2003), p. 111.
- 95.
Ennen/Richter (2010), p. 211-212; Meyer/Dalal/Hermida (2010), p. 131-132;Randolph (2009), p. 4; Newbert (2007), p. 124-126.
- 96.
Ennen/Richter (2010), p. 211.
- 97.
Kamath (1989), p. 24-28.
- 98.
Kamath (1989), p. 24-28.
- 99.
Soenen (1993), p. 53-58.
- 100.
Shin/Soenen (1998), p. 37-45.
- 101.
Jose/Lancaster/Stevens (1996), p. 33-46.
- 102.
Wang (2002), p.159-169.
- 103.
Deloof (2003), p. 573-587.
- 104.
Lazaridis/Tryfonidis (2006), p. 26-35.
- 105.
Padachi (2006), p. 45-58.
- 106.
Raheman/Nasr (2007), p. 279-300; Uyar (2009), p. 186-193.
- 107.
Eljelly (2004), p. 48-61.
- 108.
Filbeck/Krueger/Preece (2007), p. 18.
- 109.
Nazir/Afza (2009), p. 19-30.
- 110.
Nunn (1981), p. 207-219.
- 111.
Kim/Mauer/Sherman (1998), p. 354.
- 112.
Chiou/Cheng/Wu (2006), p. 154.
- 113.
Lancaster/Stevens/Jennings (1998), p. 37-46.
- 114.
Fazzari/Petersen (1993), p. 335; Moss/Stine (1993), p. 27; Kim/Mauer/Sherman (1998), p. 354; Opler/Pinkowitz/Stulz/Williamson (1999), p. 19; Chiou/Cheng/Wu (2006), p. 151; Appuhami (2008), p. 13; Garci’a-Teruel/Martmez-Solano (2008); p. 132; Hill/Kelly/Highfield (2010), p. 786; Banos-Caballero/Garcia-Teruel/Martmez Solano (2010), p. 514.
- 115.
Chiou/Cheng/Wu (2006), p. 154, Appuhami (2008), p. 16.
- 116.
Appuhami (2008), p. 150.
- 117.
Moss/Stine (1993), p. 33; Banos-Caballero/Garci’a-Teruel/Martmez Solano (2010), p. 523.
- 118.
Hill/Kelly/Highfield (2010), p. 786; Fazzari/Petersen (1993), p. 336.
- 119.
Moss/Stine (1993), p. 29; Kim/Mauer/Sherman (1998), p. 354; Opler/Pinkowitz/Stulz/Williamson (1999), p. 25; Chiou/Cheng/Wu (2006), p. 154; García-Teruel/Martínez-Solano (2008), p. 134; Hill/Kelly/Highfield (2010), p. 795.
- 120.
Hill/Kelly/Highfield (2010), p. 795, Chiou/Cheng/Wu (2006), p. 154.
- 121.
Opler/Pinkowitz/Stulz/Williamson (1999), p. 25; García-Teruel/ Martínez-Solano (2008), p. 134.
- 122.
Moss/Stine (1993), p. 30.
- 123.
Opler/Pinkowitz/Stulz/Williamson (1999), p. 25.
- 124.
García-Teruel/Martmez-Solano (2007), p. 592.
- 125.
Baños-Caballero/García-Teruel/Martínez Solano (2010), p. 524.
- 126.
García-Teruel/Martínez-Solano (2007), p. 592.
- 127.
Kim/Mauer/Sherman (1998), p. 354; Opler/Pinkowitz/Stulz/Williamson (1999), p. 25; Chiou/Cheng/Wu (2006), p. 154; García-Teruel/Martínez-Solano (2007), p. 591; Appuhami (2008), p. 16; Hill/Kelly/Highfield (2010), p. 795; Baños-Caballero/García-Teruel/Martínez Solano (2010), p. 523.
- 128.
Chiou/Cheng/Wu (2006), p. 150.
- 129.
García-Teruel/Martínez-Solano (2007), p. 593.
- 130.
Nunn (1981), p. 211.
- 131.
Opler/Pinkowitz/Stulz/Williamson (1999), p. 11.
- 132.
Filbeck/Krueger (2005), p. 13
- 133.
Chiou/Cheng/Wu (2006), p. 154; Baños-Caballero/García-Teruel/Martínez Solano (2010), p. 522
- 134.
Appuhami (2008), p. 13
- 135.
Moss/Stine (1993), p. 33
- 136.
E.g. Chiou/Cheng/Wu (2006), p. 154; Appuhami (2008), p. 16-18; Baños-Caballero/García-Teruel/Martínez Solano (2010), p. 523.
- 137.
García-Teruel/Martínez-Solano (2008), p. 141.
- 138.
Hill/Kelly/Highfield (2010), p. 794-796.
- 139.
Chiou/Cheng/Wu (2006), p. 152f.
- 140.
Nunn (1981), p. 212.
- 141.
Hill/Kelly/Highfield (2010), p. 797.
- 142.
Nunn (1981), p. 212f.
- 143.
Kim/Mauer/Sherman (1998), p. 352-355.
- 144.
Opler/Pinkowitz/Stulz/Williamson (1999), p. 25.
- 145.
Appuhami (2008), p. 16.
- 146.
Hill/Kelly/Highfield (2010), p. 797.
- 147.
Kim/Mauer/Sherman (1998), p. 352-355.
- 148.
García-Teruel/Martínez-Solano (2008), p. 145-146.
- 149.
Nunn (1981), p. 212-213.
- 150.
Nunn (1981), p. 213.
- 151.
Hawawini/Viallet/Vora (1986), p. 18-23.
- 152.
Filbeck/Krueger (2005), p. 14.
- 153.
Spekman/Davis (2004), p. 416; Ball/Brown (1969), p. 301.
- 154.
Zsidisin/Ragatz/Melnyk (2005), p. 48.
- 155.
E.g. March/Zur Shapira (1987), p. 1404-1418; Lhabitant/Tinguely (2001), p. 343-363.
- 156.
Jüttner/Peck/Christopher (2003), p. 200.
- 157.
Lavastre/Gunasekaran/Spalanzani (2011), p. 829.
- 158.
March/Zur Shapira (1987), p. 1407.
- 159.
Wagner/Bode (2006), p. 303.
- 160.
Svensson (2002), p. 112.
- 161.
Jüttner/Peck/Christopher (2003), p. 200-201.
- 162.
Svensson (2004), p. 469.
- 163.
Chopra/Sodhi (2004), p. 54.
- 164.
Jüttner (2005), p. 122.
- 165.
Jüttner/Peck/Christopher (2003), p. 200.
- 166.
Norrman/Jansson (2004), p. 435.
- 167.
Jüttner/Peck/Christopher (2003), p. 201; Norrman/Jansson (2004), p. 435; Wagner/Bode (2006), p. 304-305.
- 168.
E.g. Jüttner/Peck/Christopher (2003), p. 201; Wagner/Bode (2006), p. 304-305; Chopra/Sodhi (2004), p. 54.
- 169.
Miller (1992), p. 18.
- 170.
Jüttner/Peck/Christopher (2003), p. 201-202.
- 171.
Wagner/Bode (2006), p. 304-305; Manuj/Mentzer (2008), p. 201; Svensson (2000), p. 739.
- 172.
Spekman/Davis (2004), p. 419-420.
- 173.
Zsidisin/Panelli/Upton (2000), p. 187-197.
- 174.
Zsidisin/Panelli/Upton (2000), p. 187.
- 175.
Christopher/Mena/Khan/Yurt (2011), p. 67.
- 176.
Kraljic (1983), p. 109-117.
- 177.
Giunipero/Eltantawy (2004), p. 698-713; Zsidisin/Ellram (2003), p. 15-27.
- 178.
Jüttner/Peck/Christopher (2003), p. 200.
- 179.
Bogataj/Bogataj (2007), p. 291.
- 180.
Christopher/Lee (2004), p. 388.
- 181.
Miller (1992), p. 322.
- 182.
Chopra/Sodhi (2004), p. 55; Christopher/Lee (2004), p. 10; Jüttner/Peck/ Christopher (2003), p. 19.
- 183.
Berg/Knudsen/Norrman (2008), p. 288-310, Ritchie/Brindley (2007), p.1398-1410.
- 184.
Jüttner/Peck/Christopher (2003), p. 201.
- 185.
Christopher/Lee (2004), p. 388.
- 186.
Svensson (2001); p. 208; Lee (2004), p. 102; Lee (2010), p.64.
- 187.
Kleindorfer/Saad (2005), p. 53.
- 188.
Stecke/Kumar (2009), p. 1.
- 189.
Handelsblatt, 15th December 2011.
- 190.
Martha/Subbakrishna (2002), p. 19.
- 191.
Hendricks/Singhal (2005), p. 35.
- 192.
Thun/Hoenig (2011), p. 247.
- 193.
Martha/Subbakrishna (2002), p. 19.
- 194.
Zsidisin/Panelli/Upton (2000), p. 187; Jüttner/Peck/Christopher (2003), p. 197; Chopra/Sodhi (2004), p. 53.
- 195.
Thun/Hoenig (2011), p. 243.
- 196.
Tang/Nurmaya Musa (2011), p. 25.
- 197.
Norrman/Jansson (2004), p. 440; Peck (2005), p. 211.
- 198.
Zsidisin/Ellram (2003), p. 20.
- 199.
Jüttner (2005), p. 124.
- 200.
Wagner/Bode (2006), p. 306.
- 201.
Jüttner (2005), p. 139; Tang/Nurmaya Musa (2011), p. 31-33.
- 202.
Jüttner/Peck/Christopher (2003), p. 205.
- 203.
Norrman/Jansson (2004), p. 434; Jüttner (2005), p. 134; Peck (2005), p. 214-216; Wagner/Bode (2006), p. 305-306.
- 204.
Norrman/Jansson (2004), p. 434.
- 205.
Norrman/Jansson (2004), p. 434; Jüttner (2005), p. 134.
- 206.
Peck (2005), p. 215; Chopra/Sodhi (2004), p. 54.
- 207.
Jüttner (2005), p. 134; Peck (2005), p. 215; Wagner/Bode (2006), p. 305; Chopra/ Sodhi (2004), p. 54
- 208.
Norrman/Jansson (2004), p. 434.
- 209.
E.g. Peck (2005), 215.
- 210.
Peck (2005), p. 214; Wagner/Bode (2006), p. 305; Chopra/Sodhi (2004), p. 54.
- 211.
Wagner/Bode (2008), p. 323.
- 212.
Jüttner (2005), p. 122-123.
- 213.
Lee/Padmanabhan/Whang (1997), p. 1875.
- 214.
Wagner/Bode (2008), p. 310.
- 215.
Jüttner (2005), p. 122.
- 216.
Zsidisin (2003), p. 222.
- 217.
Wagner/Bode (2008), p. 310.
- 218.
Spekman/Davis (2004), p. 419.
- 219.
Miller (1992), p. 319; Wagner/Bode (2006); p. 304-305.
- 220.
Wagner/Bode (2008), p. 311.
- 221.
Kraljic (1983), p. 111.
- 222.
Wagner/Bode (2008), p. 311.
- 223.
Jüttner/Peck/Christopher (2003), p. 201-202.
- 224.
Wagner/Bode (2008), p. 311.
- 225.
Jüttner (2005), p. 122.
- 226.
Stecke/Kumar (2009), p. 1.
- 227.
Tang (2006), p. 33.
- 228.
Norrman/Jansson (2004), p. 120; Stecke/Kumar (2009), p. 2.
- 229.
Stecke/Kumar (2009), p. 1-2.
- 230.
Tang (2006), p. 36.
- 231.
Taleb (2010), p. 1-480.
- 232.
Dean Jr./Snell (1996), p. 476;ChaUis/Samson/Lawson (2005), p. 103; D’Souza (2006), p. 750; Sakakibara/Flynn/Schroeder/Morris (1997), p. 1256; de Cerio (2003), p. 2781.
- 233.
Challis/Samson/Lawson (2002), p. 1960.
- 234.
Sakakibara/Flynn/Schroeder/Morris (1997), p. 1256; de Cerio (2003), p. 2781.
- 235.
Lowe/Delbridge/Oliver (1997), p. 795.
- 236.
Liao/Tu (2007), p. 48.
- 237.
D’Souza (2006), p. 509.
- 238.
McKone/Schroeder/Cua (2001), p. 52; Das/Narasimhan (2001), p. 539.
- 239.
Ettlie (1998), p. 8-10; Ittner/Lanen/Larcker (2002), p. 724-725; Narasimhan/Das (2001), p. 607; Fynes/Voss/de Burca (2005), p. 14-15; Cordero/Walsh/Kirchhoff (2005), p. 96-97; Qi/Sum/Zhao (2009), p. 657-658.
- 240.
Ettlie (1998), p. 8.
- 241.
Narasimhan/Das (2001), p. 606.
- 242.
Qi/Sum/Zhao (2009), p. 657.
- 243.
Corbett/Harrison (1992), p. 27-31; Appleyard/Brown (2001), p. 463-465.
- 244.
Naor/Goldstein/Linderman/Schroeder (2008), p. 693-694; Naor/Linderman/ Schroeder (2010), p. 194.
- 245.
Corbett/Harrison (1992), p. 27-31.
- 246.
Appleyard/Brown (2001), p. 463.
- 247.
Naor/Goldstein/Linderman/Schroeder (2008), p. 693.
- 248.
Naor/Linderman/Schroeder (2010), p. 194.
- 249.
Skinner (1966), p. 139-146.
- 250.
Ferdows/de Meyer (1990), p. 169.
- 251.
Schonberger (1986), p. 1-252.
- 252.
Ferdows/de Meyer (1990), p. 181; Mapes/New/Szwejczewski (1997), p. 1031; Filippini/Forza/Vinelli (1998), p. 3399.
- 253.
Boyer/Lewis (2002), p. 18.
- 254.
Henderson/Swamidass/Byrd (2004), p. 1947.
- 255.
Fullerton/Wempe (2009), p. 228.
- 256.
Qi/Sum/Zhao (2009), p. 657.
- 257.
E.g. Naor/Linderman/Schroeder (2010), p. 204; Boyer/Lewis (2002), p. 19.
- 258.
Ferdows/de Meyer (1990), p. 172; Dean Jr./Snell (1996), p. 480; Boyer/Lewis (2002), p. 19; Naor/Linderman/Schroeder (2010), p. 204.
- 259.
Dean Jr./Snell (1996), p. 480; Appleyard/Brown (2001), p. 457; Mapes/New/Szwejczewski (1997), p. 1027; Ittner/Lanen/Larcker (2002), p. 714; Challis/Samson/Lawson (2002), p. 1950.
- 260.
Ferdows/de Meyer (1990), p. 172; Bozarth/Edwards (1997), p. 166; Rosenzweig/Roth (2004), p. 367; Fullerton/Wempe (2009), p. 240; Dean Jr./Snell (1996), p. 480.
- 261.
Richardson/Taylor/Gordon (1985), p. 21; Dean Jr./Snell (1996), p. 480; Boyer/Lewis (2002), p. 19; Schroeder/Bates/Junttila (2002), p. 117.
- 262.
Fawcett/Osterhaus/Magnan/Brau/McCarter (2007), p. 358.
- 263.
Eng (2005), p. 14.
- 264.
Forslund/Jonsson (2007), p. 104.
- 265.
Fawcett/Osterhaus/Magnan/Brau/McCarter (2007), p. 367.
- 266.
Ramayah/Omar (2010), p. 49.
- 267.
Liu (2009), p. 288-292.
- 268.
Lee/Kwon/Severance (2007), p. 450.
- 269.
Ryu/So/Koo (2009), p. 509.
- 270.
Srinivasan/Mukherjee/Gaur (2011), p. 267.
- 271.
Wagner/Bode (2008), p. 317.
- 272.
Vijayasarathy (2010), p. 365.
- 273.
Eng (2005), p. 10; Forslund/Jonsson (2007); p. 97; Lee/Kwon/Severance (2007), p. 447; Fawcett/Osterhaus/Magnan/Brau/McCarter (2007), p. 361.
- 274.
Wagner/Bode (2008), p. 324; Liu (2009), p. 291, Ryu/So/Koo (2009),p. 514; Zelbst/Green Jr/Sower/Reyes (2009), p. 671; Ramayah/Omar (2010), p. 43; Lin/Wang/Yu (2010), p. 328, Vijayasarathy (2010), p. 370; Srinivasan/Mukherjee/Gaur (2011), p. 266.
- 275.
Lee/Kwon/Severance (2007), p. 447; Liu (2009), p. 291, Zelbst/Green Jr/Sower/Reyes (2009), p. 671; Lin/Wang/Yu (2010), p. 328; Vijayasarathy (2010), p. 370.
- 276.
Eng (2005), p. 10; Forslund/Jonsson (2007); p. 97; Fawcett/Osterhaus/Magnan/Brau/McCarter (2007), p. 361; Zelbst/Green Jr/Sower/Reyes (2009), p. 671.
- 277.
Lee/Kwon/Severance (2007), p. 447; Fawcett/Osterhaus/Magnan/Brau/McCarter (2007), p. 361; Ryu/So/Koo (2009),p. 514; Zelbst/Green Jr/Sower/Reyes (2009), p. 671.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Faden, C. (2014). Working capital management: a review of performance measurement and its drivers. In: Optimizing Firm Performance. Schriften zum europäischen Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-02746-9_2
Download citation
DOI: https://doi.org/10.1007/978-3-658-02746-9_2
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-02745-2
Online ISBN: 978-3-658-02746-9
eBook Packages: Business and EconomicsBusiness and Management (R0)