The Relational Dimension of CSO Representativeness – Assessing Accountability, Participation, and Satisfaction

  • Meike Rodekamp


This chapter reports the results of accountability to members, member participation, as well as member and staff satisfaction. The first part is dedicated to the perspective of Brussels-based officers on the three aspects of CSO representativeness (5.1). The ensuing section evaluates the responses given by representatives from selected member organisations (5.2). In the final part, the findings from both groups of interviewees are summarised (5.3). They are discussed and interpreted in chapter 6.


Member Organisation General Assembly Member Representative Umbrella Organisation Complaint Procedure 
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Copyright information

© Springer Fachmedien Wiesbaden 2014

Authors and Affiliations

  • Meike Rodekamp
    • 1
  1. 1.CologneGermany

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