Skip to main content

Stress, Burnout und Arbeitsengagement

  • Chapter
  • First Online:
Handbuch Strategisches Personalmanagement

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Literatur

  • Bakker, A. (2008). Building Engagement in the Workplace. In C. Cooper, & R. Burke (Hrsg.), The Peak Performing Organization (S. 50–72). New York: Routledge.

    Google Scholar 

  • Bakker, A., & Demerouti, E. (2007). The Job Demands-Resources Model: State of the Art. Journal of Managerial Psychology, 22(3), 309–328.

    Article  Google Scholar 

  • Bakker, A., Demerouti, E., & Burke, R. (2009). Workaholism and relationship quality: a spillover-crossover perspective. Journal of Occupational Health Psychology, 14(1), 23–33.

    Article  Google Scholar 

  • Bakker, A., Schaufeli, W., Leiter, M., & Taris, T. (2008). Work engagement: an emerging concept in occupational health psychology. Work & Stress, 22(3), 187–200.

    Article  Google Scholar 

  • Bakker, A., Van Emmerik, H., & Van Ret, P. (2008). How job demands, resources, and burnout predict objective performance: a constructive replication. Anxiety, Stress & Coping: An International Journal, 21(3), 309–324.

    Article  Google Scholar 

  • Bakker, A., & Xanthopoulou, D. (2009). The crossover of daily work engagement: test of an actor-partner interdependence model. Journal of Applied Psychology, 94(6), 1562–1571.

    Article  Google Scholar 

  • Bamberg, E., & Busch, C. (2006). Stressbezogene Interventionen in der Arbeitswelt, Occupational Health Interventions. Zeitschrift für Arbeits- und Organisationspsychologie, 50(4), 215–226.

    Article  Google Scholar 

  • Binnewies, C., & Sonnentag, S. (2008). Recovery after work. unwinding from daily job stress. In R. Burke, & C. Cooper (Hrsg.), The Long Work Hours Culture – Causes, Consequences and Choices (S. 275–293). Bingley: Emerald.

    Google Scholar 

  • Binnewies, C., Sonnentag, S., & Mojza, E. (2009). Daily performance at work: feeling recovered in the morning as a predictor of day-level job performance. Journal of Organizational Behavior, 30(1), 67–93.

    Article  Google Scholar 

  • Bond, J., Galinsky, E., Kim, S., & Brownfield, E. (2005). National Study of Employers (NSE). New York: Families and Work Institute.

    Google Scholar 

  • Briner, R. (2007). Is HRM evidence-based and does it matter? Institute of Employment Studies Opinion Paper PO6. http://www.employment-studies.co.uk/pubs/report.php?id=op6. Zugegriffen: 15.09.2010.

  • Brodbeck, F., Frese, M., & Javidan, M. (2002). Leadership made in germany: low on compassion, high on performance. Academy of Management Executive, 16(1), 16–29.

    Article  Google Scholar 

  • Bundesministerium für Arbeit und Soziales (2009). Sicherheit und Gesundheit bei der Arbeit 2007: Unfallverhütungsbericht Arbeit. Dortmund: Bundesanstalt für Arbeitsschutz und Arbeitsmedien.

    Google Scholar 

  • Cotton, S., Dollard, M., De Jonge, J., & Dormann, C. (2003). Trialing Interventions to Protect Well-Being and Enhance Efficacy of Salvation Army Clergy During Relocation, APA/NIOSH Fifth Interdisciplinary Conference on Occupational Stress & Health, Toronto.

    Google Scholar 

  • De Cremer, D., Brockner, J., Fishman, A., Van Dijke, M., Van Olffen, W., & Mayer, D. (2010). When do procedural fairness and outcome fairness interact to influence employees’ work attitudes and behaviors? The moderating effect of uncertainty. Journal of Applied Psychology, 95(2), 291–304.

    Article  Google Scholar 

  • De Jonge, J., & Dormann, C. (2006). Stressors, resources, and strain at work: a longitudinal test of the triple-match principle. Journal of Applied Psychology, 91(6), 1359–1374.

    Article  Google Scholar 

  • Demerouti, E., Bakker, A., Nachreiner, F., & Schaufeli, W. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512.

    Article  Google Scholar 

  • DeShon, R., & Gillespie, J. (2005). A motivated action theory account of goal orientation. Journal of Applied Psychology, 90(6), 1096–1127.

    Article  Google Scholar 

  • Dormann, C., & Zapf, D. (1999). Social support, social stressors at work, and depressive symptoms: testing for main and moderating effects with structural equations in a three-wave longitudinal study. Journal of Applied Psychology, 84(6), 874–884.

    Article  Google Scholar 

  • Dormann, C., Zapf, D., & Isic, A. (2002). Emotionale Arbeitsanforderungen und ihre Konsequenzen bei Call Center-Arbeitsplätzen. Zeitschrift für Arbeits- und Organisationspsychologie, 46(4), 201–215.

    Article  Google Scholar 

  • Erez, M. (2008). Social-cultural influences on work motivation. In R. Kanfer, G. Chen, & R. Pritchard (Hrsg.), Work Motivation: Past, Present, and Future (S. 501–538). New York: Routledge/Taylor & Francis Group.

    Google Scholar 

  • Eurofound (2010). Changes over time – First findings from the fifth European Working Conditions Survey. Luxembourg: Publications Office of the European Union.

    Google Scholar 

  • Eurofound (2012). Fifth European Working Conditions Survey. Luxembourg: Publications Office of the European Union.

    Google Scholar 

  • Frese, M., Erbe-Heinbokel, M., Grefe, J., Rybowiak, V., & Weike, A. (1994). Mir ist es lieber, wenn ich genau gesagt bekomme, was ich tun muß: Probleme der Akzeptanz von Verantwortung und Handlungsspielraum in Ost und West. Zeitschrift für Arbeits- und Organisationspsychologie, 38(1), 22–33 West.

    Google Scholar 

  • Frese, M., Garst, G., & Fay, D. (2007). Making things happen: reciprocal relationships between work characteristics and personal initiative (PI) in a fourwave longitudinal structural equation. Journal of Applied Psychology, 92(4), 1084–1102.

    Article  Google Scholar 

  • Fritz, C., & Sonnentag, S. (2006). Recovery, well-being, and performance-related outcomes: the role of workload and vacation experiences. Journal of Applied Psychology, 91(4), 936–945.

    Article  Google Scholar 

  • Goldgruber, J., & Ahrens, D. (2010). Effectiveness of workplace health promotion and primary prevention interventions: a review. Journal of Public Health, 18(1), 75–88.

    Article  Google Scholar 

  • Hahn, S. (2003), Psychologen der Universität Jena erforschen die Zeitwahrnehmung von Depressions-Patienten, Pressemitteilungen der Friedrich-Schiller-Universität Jena. http://idw-online.de/de/news68705. Zugegriffen: 10.01. 2010.

  • Hahn, V. C., Binnewies, C., Sonnentag, S., & Mojza, Ej. (2011). Learning how to recover from job stress: effects of a recovery training program on recovery, recovery-related self-efficacy, and well-being. Journal of Occupational Health Psychology, 16(2), 202–216.

    Article  Google Scholar 

  • Halbesleben, J., & Bowler, W. (2007). Emotional exhaustion and job performance: the mediating role of motivation. Journal of Applied Psychology, 92(1), 93–106.

    Article  Google Scholar 

  • Judge, T., Piccolo, R., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89(1), 36–51.

    Article  Google Scholar 

  • Karasek, R., & Theorell, T. (1990). Healthy Work: Stress, Productivity and the Reconstruction of Working Life. New York: Basic Books.

    Google Scholar 

  • Lazarus, R., & Folkman, S. (1984). Stress, Appraisal, and Coping. New York: Springer.

    Google Scholar 

  • Maslach, C., & Leiter, M. (1997). The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It. San Francisco: Jossey-Bass.

    Google Scholar 

  • Maslach, C., Schaufeli, W., & Leiter, M. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422.

    Article  Google Scholar 

  • Milczarek, M., Schneider, E., Rial González, E., & European Agency for Health and Safety at Work (2009). OSH in Figures: Stress at Work-Facts and Figures. Luxembourg: Office for official publications of the European Communities.

    Google Scholar 

  • Nerdinger, F. (1992). Bedingungen und Folgen von Burnout bei Schalterangestellten einer Sparkasse. Zeitschrift für Arbeitswissenschaft, 46(2), 77–84.

    Google Scholar 

  • Parent-Thirion, A., Fernández Macías, E., Hurley, J., & Vermeylen, G. (2007). Fourth European Working Conditions Survey. Dublin: European Foundation for the Improvement of Living Standards.

    Google Scholar 

  • Parker, S., Jimmieson, N., & Amiot, C. (2009). The stress-buffering effects of control on task satisfaction and perceived goal attainment: an experimental study of the moderating influence of desire for control. Applied Psychology, 58(4), 622–652.

    Article  Google Scholar 

  • Parks, K., & Steelman, L. (2008). Organizational wellness programs: a meta-analysis. Journal of Occupational Health Psychology, 13(1), 58–68.

    Article  Google Scholar 

  • Paauwe, J., Williams, R., Keegan, A. (2002). The Importance of the Human Resource Management Function in Organizational Change (Working Paper), Department of Business and Organization, Rotterdam School of Economics.

    Google Scholar 

  • Richardson, K., & Rothstein, H. (2008). Effects of occupational stress management intervention programs: a meta-analysis. Journal of Occupational Health Psychology, 13(1), 69–93.

    Article  Google Scholar 

  • Rook, J., & Zijlstra, F. (2006). The contribution of various types of activities to recovery. European Journal of Work and Organizational Psychology, 15(2), 218–240.

    Article  Google Scholar 

  • Salanova, M., Agut, S., & Peiró, J. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of Applied Psychology, 90(6), 1217–1227.

    Article  Google Scholar 

  • Schaufeli, W., & Bakker, A. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293–315.

    Article  Google Scholar 

  • Schaufeli, W., & Enzmann, D. (1998). The Burnout Companion to Study and Practice: A Critical Analysis. London: Taylor & Francis.

    Google Scholar 

  • Schaufeli, W., Enzmann, D., & Girault, N. (1993). Measurement of burnout: a review. In W. Schaufeli, C. Maslach, & T. Marek (Hrsg.), Professional Burnout: Recent Developments in Theory and Research (S. 199–215). Philadelphia: Taylor & Francis.

    Google Scholar 

  • Schaufeli, W., Salanova, M., González-Romá, V., & Bakker, A. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71–92.

    Article  Google Scholar 

  • Schaufeli, W., & Salanova, M. (2007). Work engagement: an emerging psychological concept and its implications for organizations. In S. Gilliland, D. Steiner, & D. Skarlicki (Hrsg.), Research in Social Issues in Management (S. 135–177, Bd. 5). Greenwich: Information Age Publishers.

    Google Scholar 

  • Schmidt, K.-H., Hupke, M., & Diestel, S. (2012). Does dispositional capacity for self-control attenuate the relation between self-control demands at work and indicators of job strain? Work & Stress, 26(1), 21–38.

    Article  Google Scholar 

  • Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1(1), 27–41.

    Article  Google Scholar 

  • Siegrist, J. (2002). Effort-reward imbalance at work and health. In P. Perrewé, & D. Ganster (Hrsg.), Historical and Current Perspectives on Stress and Health (S. 261–291).

    Chapter  Google Scholar 

  • Sonnentag, S. (2001). Work, recovery activities, and individual well-being: a diary study. Journal of Occupational Health Psychology, 6(3), 196–210.

    Article  Google Scholar 

  • Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: a new look at the interface between nonwork and work. Journal of Applied Psychology, 88(3), 518–528.

    Article  Google Scholar 

  • Sonnentag, S., & Frese, M. (2003). Stress in organizations. In W. Borman, D. Ilgen, & R. Klimoski (Hrsg.), Handbook of Psychology: Industrial and Organizational Psychology (S. 453–491). Hoboken: John Wiley & Sons Inc.

    Google Scholar 

  • Sonnentag, S., & Fritz, C. (2007). The recovery experience questionnaire: development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12(3), 204–221.

    Article  Google Scholar 

  • Speck, P. (Hrsg.). (2009). Employability – Herausforderungen für die strategische Personalentwicklung (4. Aufl.). Wiesbaden: Gabler.

    Google Scholar 

  • Spector, P. (1986). Perceived control by employees: a meta-analysis of studies concerning autonomy and participation at work. Human Relations, 39(11), 1005–1016.

    Article  Google Scholar 

  • Weh, S.-M. (2006). Förderung individueller Erholungsprozesse. Ergebnisse einer Trainingsevaluation. Marburg: Tectum Verlag.

    Google Scholar 

  • Westman, M., & Eden, D. (1997). Effects of a respite from work on burnout: vacation relief and fade-out. Journal of Applied Psychology, 82(4), 516–527.

    Article  Google Scholar 

  • Xanthopoulou, D., Bakker, A., Demerouti, E., & Schaufeli, W. (2009). Work engagement and financial returns: a diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82(1), 183–200.

    Article  Google Scholar 

  • Zapf, D., & Dormann, C. (2008). Gesundheit und Arbeitsschutz. In H. Schuler (Hrsg.), Lehrbuch Personalpsychologie (S. 699–728, 2. Aufl.). Göttingen: Hogrefe.

    Google Scholar 

  • Zapf, D., & Semmer, N. (2004). Stress und Gesundheit in Organisationen. In H. Schuler (Hrsg.), Enzyklopädie der Psychologie: Themenbereich D, Serie III, Organisationspsychologie (S. 1007–1112, Bd. 3). Göttingen: Hogrefe.

    Google Scholar 

  • Zimolong, B. (1995). Neue Perspektiven im Arbeits-, Gesundheits- und Umweltschutz: Rechtliche, arbeits- und organisationspsychologische Aspekte. In C. Hoyos, & G. Wenninger (Hrsg.), Arbeitssicherheit und Gesundheitsschutz in Organisationen (S. 17–40). Göttingen: Verlag für Angewandte Psychologie.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding authors

Correspondence to Verena C. Hahn or Christian Dormann Prof. Dr. .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer Fachmedien Wiesbaden

About this chapter

Cite this chapter

Hahn, V.C., Dormann, C. (2013). Stress, Burnout und Arbeitsengagement. In: Stock-Homburg, R. (eds) Handbuch Strategisches Personalmanagement. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-00431-6_30

Download citation

  • DOI: https://doi.org/10.1007/978-3-658-00431-6_30

  • Published:

  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-00430-9

  • Online ISBN: 978-3-658-00431-6

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics