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Ein Framework zur Integration des Identifikationskonzeptes in die Marketingforschung

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Part of the book series: Fokus Dienstleistungsmarketing ((FDM))

Zusammenfassung

Die Identifikation von Konsumenten mit einer Marke oder einem anderen Identifikationsobjekt wurde in den letzten Jahren in einer Vielzahl theoretischer und empirischer Beiträge diskutiert (Ahearne et al., 2005; Bhattacharya/Sen, 2003; Homburg et al., 2009; Lam et al., 2010; Wieseke et al., 2012).

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Popp, B. (2013). Ein Framework zur Integration des Identifikationskonzeptes in die Marketingforschung. In: Roth, S. (eds) Aktuelle Beiträge zur Dienstleistungsforschung. Fokus Dienstleistungsmarketing. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-00253-4_7

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