Business Networking: A Process-oriented Framework
The company CONMAT1, a wholesaler in the building sector, has optimized its internal business processes over the course of the past few years. What was once a fully integrated company was then split into five customer-based or product-based business areas. Today, each business area implements its own goals in separately managed procurement and sales processes. The finance and logistics processes for all the business areas are handled jointly by the CONMAT Service Company at a shared service center. Based on the figures relating to the period prior to the reorganization, procurement, sales and logistics now operate considerably more effectively and efficiently than before.
KeywordsSupply Chain Business Process Supply Chain Management Customer Relationship Management Business Unit
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- 10.Using the criteria which define organization types for trade according to [Müller-Hagedorn 1998, 31], Marshall can be classified as a wholesaler.Google Scholar
- 11.Using the criteria which define organization types for trade according to [Miiller-Hagedom 1998, 31] MarketSite.net can be classified as a trade intermediary.Google Scholar
- 12.A scientifically founded analysis of increasing returns and increasing economies of scale can be found in [Arthur 1989].Google Scholar