In the BPO implementation, measures are undertaken to execute the standard software based, and thus strategy based, BPO concept. The result is a system describing the various human, task and technology factors in their entirety (see HEINRICH, BURGHOLZER 1990, p. 320). The measures are sufficiently predetermined by these BPO concepts to ensure the implementation of strategic goals.


Business Process Standard Software Organizational Unit Strategic Goal Organizational Measure 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© Springer-Verlag Berlin · Heidelberg 1998

Authors and Affiliations

  • Mathias Kirchmer
    • 1
  1. 1.Chadds Ford Business CampusIDS Scheer, Inc.Chadds FordUSA

Personalised recommendations