An important class of operations research problems is concerned with identifying deviations from previously determined standards or isolating changes in quality. These problems are not so much concerned with what decision to make but rather with determining what or how much information should be collected, and how the information should be analysed and presented.
KeywordsControl Chart Control Limit Control Situation Quality Control System Statistical Quality Control
Unable to display preview. Download preview PDF.
- Ackoff, R.L. & Sasieni, M.W. (1968) Fundamentals of Operations Research Wiley.Google Scholar
- Commission for Administrative Services in Hospitals (1965) A Quality Control Plan for Nursing Service, The Commission. (Available in Abstracts of Hospital Management Studies, Microfilm reel 160, NU1054.)Google Scholar
- Griffith, J.R. (1972) Quantitative Techniques for Hospital Planning & Control, Lexington.Google Scholar
- Huitson, A. & Keen, J. (1965) Essentials of Quality Control, Heinemann.Google Scholar
- Levine, E. & Kahn, H.D. Health Manpower Models in Shuman, L.J., Speas, R.D. & Young, J.P. (eds) (1975) Operations Research in Health Care, John Hopkins University Press.Google Scholar
- Simmons, D.A. Patient Care & Support in Simmons, D.A. (ed) (1972) Medical & Hospital Control Systems, Little Brown.Google Scholar
- Skillicorn, S.A. (1980) Quality & Accountability: A New Era in American Hospitals, Edit Consulting Inc.Google Scholar
- Smith, R.L. (1972) Analysis of the CASH-type Nursing Quality Instrument, unpublished paper, Bureau of Hospital Administration, University of Michigan.Google Scholar
- Wild, R. (1972) Management & Production, Penguin.Google Scholar