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Quality Function Deployment, a Technique of Design for Quality

  • Chia-Hao Chang
Conference paper

Summary

Most Design for Manufacture (DFM) techniques do not involve the consideration of customer requirements, and hence are not sufficient enough to make a company stay competitive. Quality Function Deployment (QFD) method drives the product design and process planning by customer requirements. It is a technique of Design for Quality (DFQ).

Keywords

Product Design Customer Satisfaction Customer Requirement Quality Function Deployment Data Flow Diagram 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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References

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Copyright information

© Springer-Verlag Berlin Heidelberg 1991

Authors and Affiliations

  • Chia-Hao Chang
    • 1
  1. 1.Department of Industrial and Systems EngineeringUniversity of Michigan-DearbornDearbornUSA

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