Summary
The study to be reported was aimed at evaluating the reliability of MMS in an automated process control system. The methodology was based on error analysis and took into consideration: a) the error occurred, b) the error detections and c) the recoveries from error. It was adopted to evaluate both a prototype and the implementation of the MMS. The two evaluations had different aims. The first, related to the “design” phase, was aimed at establishing whether the designed tasks, were compatible with the cognitive abilities and competence of the operators. The objective of the second evaluation related to the “re-design” phase, was to identify where and how to improve th MMS.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Norman, D.A.: Design rules based on analysis of human error. Communications of the ACM. 26 (1963) 254–256.
Reason, J.T.: Actions not as planned: The prize of automatization. In G. Underwood and R. stevens (eds.) Aspects of consciousnese. Vol. 1. London: Academic Press 1979.
Reason, J.T, Lapses of attention, In R. Parasuraman and D. Davies (eds.) varieties of attention. New York: Academic Press 1984.
Norman, D.A.: Categorization of action slips. Psychological Review. 88 (1981) 1–15.
Nisbett, R. & Ross, L. Human Inference: Strategies and shortcomings in social judgement. Englewood Cliffs, N.J.: Prentice—Hall 1980.
Rasmussen, J., Duncan, K., and Leplat, J. (eds.) New. technology and human error. London: Wiley 1987.
Rasmussen, J. Information processing and human machine interaction. New York: North Holland 1986.
Reason, J.T.: Generic error. modelling system. (GEMS): A cognitive framework for locating Common human error forms. In J. Rasmussen, K. Duncan, and J. Leplat (eds.) New technology and human error. London: Wiley 1987.
Norman, D.A. Working papers on errors and error detection. San Diego: University of California 1984.
Rizzo, A., Bagnara, S., and Visciola, M.: Human error detection processes. International Journal of Man-Machine Studies. 27 (1987) 555–570.
Lewis, C., and Norman, D.A.: Designing for error. In D.A. Norman and S.W. Draper (eds.) User centered system design. Hillsdale, N.J.: Erlbaum 1986.
Hutchins, E.L., Holland, J.D., and Norman, D.A.: Direct manipulation interfaces. Human-Computer Interaction. 1 (1985) 311–338
Allwood, C.M.: Error detection processes in statistical problem solving. Cognitive Science. 8 (1984) 413–437.
Kahneman D., and Miller, D.T.: Norm. Theory: Comparing reality to its alternatives. Psychological Review.93 (1986) 136–152.
Bagnara, S., Ferrante, D., Rizzo, A., and Stablum, F.: Causal analysis in human computer interaction: When does it occur? Cambridge: Fourth European Conference on Cognitive Ergonomics 1988.
Bagnara, S., Rizzo, A., Stablum, F, and Visciola, M.: “Generics” in human decision making. In H.J. Bullinger and B. Shackel (eds.) Human-computer interaction — INTERACT ’87. Amsterdam: North Holland 1987.
Ericsson, K.A., and Simon, H.A.: Protocol analysis. Cambridge: MIT Press 1984.
Partridge, D., and Paap, K.: An introduction to learning. Artificial Intelligence Review. 2 (1988) 79–101.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1989 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Bagnara, S., Rizzo, A., Stablum, F. (1989). Error Analysis in Man-Machine Systems. In: Colombari, V. (eds) Reliability Data Collection and Use in Risk and Availability Assessment. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-83721-0_1
Download citation
DOI: https://doi.org/10.1007/978-3-642-83721-0_1
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-83723-4
Online ISBN: 978-3-642-83721-0
eBook Packages: Springer Book Archive