Abstract
It is generally recognized that the methods used to collect and evaluate data on major human events, such as policy fiascos and disasters, are heavily influenced by the investigator’s theoretical assumptions about what causal sequences are likely to account for such events. Accordingly, I begin this paper with my main theoretical assumptions about sources of error in decision making and then turn to methodological questions pertaining to empirical research on failures of information systems.
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Janis, I.L. (1987). Investigating Sources of Error in the Management of Crises: Theoretical Assumptions and a Methodological Approach. In: Wise, J.A., Debons, A. (eds) Information Systems: Failure Analysis. NATO ASI Series, vol 32. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-83091-4_16
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DOI: https://doi.org/10.1007/978-3-642-83091-4_16
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