The Investigation of Information Failures in Organizations
In a perfect information system, the information would always flow freely through an organization and would be utilized effectively. Unfortunately, we live in an imperfect world and have to take account of a range of barriers to information flow, some of which deflect or alter the flow, while others just soak it up and become, in effect, information sinks (Unesco, 1977).
KeywordsInformation System Information Flow Retrieval System Failure Analysis Workshop Floor
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