Abstract
As decision support systems become more popular, the need for the development of such systems becomes more obvious. This paper takes an in-depth look at the decision support systems and studies their purpose and properties. By investigating the user’s needs, a set of desirable characteristics for a successful DSS are identified. These characteristics are then used to identify a set of essential tools for the builder of the decision support system in order to help him/her to develop a successful decision support system.
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© 1987 Springer-Verlag Berlin Heidelberg
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Ghiaseddin, N. (1987). Characteristics of a Successful DSS User’s Needs vs. Builder’s Needs. In: Holsapple, C.W., Whinston, A.B. (eds) Decision Support Systems: Theory and Application. NATO ASI Series, vol 31. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-83088-4_6
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DOI: https://doi.org/10.1007/978-3-642-83088-4_6
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-83090-7
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