Abstract
In many groupware systems, the three basic voice services — telephone, voice mail and voice database — are implemented as separate subsystems. Such lack of uniformity limits the use of voice services and makes the integration of separate multimedia applications difficult.
This paper describes a uniform approach to voice integration based on multimedia form objects, formbases, and autonomous programmable user agents. A single network architecture (TCP/IP and Ethernet) is adopted for both real-time and non-real-time links for data and voice, which provides several benefits. Distributed multimedia groupware becomes modifiable, or even “user-programmable”, because of the uniform treatment of voice as data. Voice can be easily embedded as part of applications, whether the mode is user-to-user (real-time or non-real-time) or user-to-function (local or remote).
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© 1992 EUROGRAPHICS The European Association for Computer Graphics
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Mäntylä, R., Hämmäinen, H. (1992). Uniform Integration of Voice in Groupware. In: Kjelldahl, L. (eds) Multimedia. EurographicSeminars. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-77331-0_14
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DOI: https://doi.org/10.1007/978-3-642-77331-0_14
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-77333-4
Online ISBN: 978-3-642-77331-0
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