Abstract
In this paper we sketch a model of the stages involved in a consultation dialogue for a single goal. The model is applied to investment consultation. It is indicated how the model might be extended to deal with the more complex case of portfolio consultation. Together, the models provide instances of general conversational stragegies that guide and structure dialogues.
This work was in part supported by the BMFT and was part of the joint project WISBER. The WISBER partners include: Nixdorf Computer AG, SCS GmbH, Siemens AG, Universität Hamburg and Universität Saarbrücken. It was also in part supported by grants from Bowdoin College. Special thanks to Russell Block for editing this paper. The responsibility for the contents of this work rests solely with the author.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Appelt, D.E., PLANNING ENGLISH SENTENCES, Cambridge University Press, New York, 1985
H. Bergmann/ M. Gerlach: Semantisch-pragmatische Verarbeitung von Äußerungen im natürlichsprachlichen Beratungssystem WISBER, in: W. Brauer, W. Wahlster (Eds.): Wissensbasierte Systeme GI-Kongress 1987. Springer-Verlag, Berlin 1987, pp. 318–327
Cohen, P. R., and Perrault, C. R., “Elements of a Plan-Based Theory of Speech Acts,” COGNITIVE SCIENCE, 3, pp. 177–212,1979
Grosz, B. J., ”The Structures of Discourse Structure,” Techn. Note 369, Artificial Intelligence Center, SRI International, Menlo Park, California, 1985
Liermann, I., and Messing, J., ”Dialogstrukturen,” WISBER Memo Nr. 19, SCS GmbH, Hamburg, 1988
Werner, E., ”Toward a Theory of Communication and Cooperation for Multiagent Planning”, THEORETICAL ASPECTS OF REASONING ABOUT KNOWLEDGE: Proceedings of the 1988 Conference, Morgan Kaufman Publishers, pp. 129–143, 1988a
Werner, E., ”A Formal Computational Semantics and Pragmatics of Speech Acts”, COLING-88, 12th International Conference on Computational Linguistics, Budapest, Hungary, 1988b
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1988 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Werner, E. (1988). Money Talk: Hierarchical Consultation Dialogue. In: Hoeppner, W. (eds) Künstliche Intelligenz. Informatik-Fachberichte, vol 181. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-74064-0_23
Download citation
DOI: https://doi.org/10.1007/978-3-642-74064-0_23
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-50293-7
Online ISBN: 978-3-642-74064-0
eBook Packages: Springer Book Archive