Abstract
Initially, TQM was generally overlooked. However, in the meantime it has become a topical issue, and some experience has now been gained in this area. The following empirical knowledge was taken from consultancy and from research work.126
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 1998 Springer-Verlag Berlin · Heidelberg
About this chapter
Cite this chapter
Zink, K.J. (1998). Practical experiences. In: Total Quality Management as a Holistic Management Concept. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-72098-7_5
Download citation
DOI: https://doi.org/10.1007/978-3-642-72098-7_5
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-72100-7
Online ISBN: 978-3-642-72098-7
eBook Packages: Springer Book Archive