“Do You Need an Appointment” Using a Computerized System to Match Patient Needs With Provider Resources

  • F. D. F. Luciani
Conference paper
Part of the Health Systems Research book series (HEALTH)


At present, 1.85 million members in our Northern California Region receive their medical care at Kaiser-Permanente, making 8 million provider visits a year. The amount of paperwork and recordkeeping necessary to process so many visits is immense.


Provider Resource Provider Visit Pull Request Health Plan Member Data Processing Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Verlag , Berlin Heidelberg 1984

Authors and Affiliations

  • F. D. F. Luciani
    • 1
  1. 1.Kaiser-Permanente Medical Care ProgramOaklandUSA

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