Abstract
In recent years, a growing concern about Quality has been evident at all levels. On one hand, this is connected to the quality culture that is being developed among the public, which determines a greater pressure with respect to suppliers. On the other hand the suppliers themselves are becoming aware that quality is a decisive factor for success in highly competitive societies, and that therefore they must develop their own mechanisms to assure the quality of their products or services.
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© 1996 Springer-Verlag Berlin Heidelberg
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Neves, M.J.N. (1996). Quality Management in Water Supply. In: Maksimović, Č., Calomino, F., Snoxell, J. (eds) Water Supply Systems. NATO ASI Series, vol 15. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-61187-2_30
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DOI: https://doi.org/10.1007/978-3-642-61187-2_30
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-64739-0
Online ISBN: 978-3-642-61187-2
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