Abstract
Quality function deployment (QFD) is a cross-functional planning tool which ensures that the voice of the customer is systematically deployed throughout the product planning and design stages. One of the impediments to the adoption of QFD as a product design aid has been the large size of the design matrix, called a house of quality (HOQ) chart. This paper presents a formal approach to reducing the size of a HOQ chart using the concept of design decomposition combined with multiattribute value theory. The proposed approach aims to decompose a HOQ chart into smaller subproblems which can be solved efficiently and independently. The smaller size of the subproblems would make the QFD process simpler, easier, and cheaper. The decomposition algorithm proposed in this paper can also be applied to forming machine cells and part families in flexible manufacturing systems when the design incidence matrix is nonbinary with no diagonal structure and the column entities are correlated.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Armacost, R., Componation, P., Mullens, M. and Swart, W. (1994), “An AHP Framework for Prioritizing Customer Requirements in QFD: An Industrialized Housing Application,” IIE Transactions 26(4), 72–79.
ASI (1989-1994), Transactions from the Symposium on Quality Function Deployment, American Supplier Institute/GOAL/QPC.
Bosserman, S. (1992), “Quality Function Deployment: The Competitive Advantage,” Private Trunked Systems Division, Motorola.
DeVries, R. and Barton, M. (1995), Personal Communication.
Gipprich, J. (1987), “QFD Case Study-Kelsey Hayes Corporation,” Quality Function Deployment: A Collection of Presentations and QFD Case Studies, Section VIII, ASI Inc., Dearborn, Michigan.
Griffin, A. (1991), “Evaluating Development Processes: QFD as an Example,” Report 91-121, Marketing Science Institute, Cambridge, Massachusetts.
Griffin, A. and Hauser, J. (1992), “Voice of The Customer,” Report 92-106, Marketing Science Institute, Cambridge, Massachusetts.
Hunter, M. and Van Landingham, R. (1994), “Listening to the Customer Using QFD,” Quality Progress 27, 55–59.
Iri, M. (1968), “On the Synthesis of Loop and Cutset Matrices and the Related Problems,” in K. Kondo (ed.) RAAG Memories 4 (A-XIII), 376–410.
Keeney, R. and Raiffa, H. (1976), Decisions with Multiple Objectives, John Wiley and Sons, New York.
King, J. R. (1980), “Machine-Component Grouping in Production Flow Analysis: An Approach Using a Rank Order Clustering Algorithm,” International Journal of Production Research 18(2), 213–232.
Kumar, K., Kusiak, A. and Vannelli, A. (1986), “Grouping Parts and Components in Flexible Manufacturing System,” European Journal of Operational Research 24, 387–397.
Kusiak, A. and Chow, W. (1987), “An Efficient Cluster Identification Algorithm,” IEEE Transactions on System, Man, and Cybernetics SMC-17(4), 696–699.
Kusiak, A. and Wang, J. (1993), “Decomposition of the Design Process,” Journal of Mechanical Design 115, 687–695.
Liner, M. (1994), “QFD Comes to Raychem Corporation: The Study of a Pilot Project,” in Sammy G. Sinha (ed.), Successful Implementation of Concurrent Engineering Products and Processes, Van Nostrand Reinhold, New York.
McAuley, J. (1972), “Machine Grouping for Efficient Production,” Production Engineer 51, 153–57.
McCormick, W. T., Schweitzer, P. J. and White T. E. (1972), “Problem Decomposition and Data Recognition by a Clustering Technique,” Operations Research 20, 993–1009.
Morrell, N. (1987), “Quality Case Studies-Budd Corporation,” Quality Function Deployment: A Collection of Presentations and QFD Case Studies, Section VII, ASI Inc., Dearborn, Michigan.
Shipley, T. (1992), “Quality Function Deployment: Translating Customer Needs into Product Specifications,” Working Paper, Department of Industrial Engineering and Management Systems, University of Central Florida, Orlando, Florida.
Sullivan, L.P. (1986), “Quality Function Deployment,” Quality Progress 19, 39–50.
Wu, K. (1996), “Decomposition of the House of Quality”, Master Thesis, The Pennsylvania State University, University Park, Pennsylvania.
Zhang, C. and Wang, H. (1992), “Concurrent Formation of Part Families and Machine Cells Based on the Fuzzy Set Theory,” Journal of Manufacturing Systems 11(1), 61–67.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1997 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Kim, KJ., Moskowitz, H., Shin, JS. (1997). Design Decomposition in Quality Function Deployment. In: Karwan, M.H., Spronk, J., Wallenius, J. (eds) Essays In Decision Making. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-60663-2_15
Download citation
DOI: https://doi.org/10.1007/978-3-642-60663-2_15
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-64499-3
Online ISBN: 978-3-642-60663-2
eBook Packages: Springer Book Archive