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Agents as Mediators in Electronic Commerce

  • Robert Guttman
  • Alexandros Moukas
  • Pattie Maes
Chapter

Abstract

Software agents are programs to which one can delegate (aspects of) a task. They differ from “traditional” software in that they are personalized, continuously running and semi-autonomous. These qualities make agents useful for a wide variety of information and process management tasks [406]. It should come as no surprise that these same qualities are particularly useful for the information-rich and process-rich environment of electronic commerce.

Keywords

Recommender System Electronic Commerce Negotiation Strategy Knowledge Brokering Negotiation Protocol 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 1999

Authors and Affiliations

  • Robert Guttman
    • 1
  • Alexandros Moukas
    • 1
  • Pattie Maes
    • 1
  1. 1.Software Agents GroupMIT Media LaboratoryCambridgeUSA

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