Summary
Benchmarking is the search for and implementation of best practices. The adoption or adaption of the best practices allows an organization to raise the performance of its products, services and processes to leadership levels. Market surveys show that the search for appropriate benchmarking-partners is often limited to the same industry. The search for partners outside the industry guaranties on the one hand that the most innovative practices and processes are found but this results on the other hand in the confrontation with big and bad structured data. Many organizations are overcharged in handling this data. Two-mode classification can help to structure this data and find benchmarking-partners outside the industry.
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© 1997 Springer-Verlag Berlin Heidelberg
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Lasch, R. (1997). Identifying Benchmarking-Partners Using Two-Mode Classification. In: Klar, R., Opitz, O. (eds) Classification and Knowledge Organization. Studies in Classification, Data Analysis, and Knowledge Organization. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-59051-1_61
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DOI: https://doi.org/10.1007/978-3-642-59051-1_61
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