Summary
The old functional and hierarchic structures of organizations can no longer meet the demands of the international competition today. Management structures have to follow the actual process orientation. An important vision is the integrated concept of managing customer oriented business processes. Cross-functional teams need to be created.
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© 1998 Springer-Verlag Berlin Heidelberg
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Gerberich, C.W. (1998). Die Praxis der Steuerung cross-funktionaler Teams zur Steigerung der Effektivität und Effizienz von Geschäftsprozessen. In: Berndt, R. (eds) Unternehmen im Wandel — Change Management. Herausforderungen an das Management, vol 5. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-58923-2_16
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DOI: https://doi.org/10.1007/978-3-642-58923-2_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-63792-6
Online ISBN: 978-3-642-58923-2
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