Abstract
SMEs are facing several big strategic challenges in terms of quality work with a view to increasing their competitiveness. The issues can be separated into external and internal challenges. The external challenges are concerned with understanding, in a systematic and structured way, the conditions of the market; the customers’ implicit and explicit demands and wishes as well as other actors’ offerings. The internal challenges lie in the building up of an organisation able to meet the market-related challenges in the most efficient way.
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© 2000 Springer-Verlag Berlin Heidelberg
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Köper, J., Zaremba, H.J. (2000). Sweden: Summary of statements of key actors. In: Köper, J., Zaremba, H.J. (eds) Quality Management and Qualification Needs 2. Physica, Heidelberg. https://doi.org/10.1007/978-3-642-57644-7_19
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DOI: https://doi.org/10.1007/978-3-642-57644-7_19
Publisher Name: Physica, Heidelberg
Print ISBN: 978-3-7908-1262-6
Online ISBN: 978-3-642-57644-7
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