Abstract
Modern hospitals are extremely complex organizational bodies. They combine three distinct professional cultures: physicians, nurses, and administrators who all live up to different role models, and they are divided into traditionally well defended territories of specialized services having their own, sometimes insular cultures. Still, well established basic rules of quality management apply.
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Frutiger, A. (2002). Driving Improvements: Quality Management in the ICU. In: Sibbald, W.J., Bion, J.F. (eds) Evaluating Critical Care. Update in Intensive Care Medicine, vol 35. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-56719-3_23
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DOI: https://doi.org/10.1007/978-3-642-56719-3_23
Publisher Name: Springer, Berlin, Heidelberg
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