Abstract
It is a great pleasure for me to be here with you today, and have this unique opportunity to tell you, in the few minutes I have at my disposal, what we in Enel are planning to do, to improve our customer service versus the 30 million customer relations we manage on the Italian market today.
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© 2001 Springer-Verlag Berlin Heidelberg
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Gandino, G. (2001). Energy Services in the Domestic Sector as a Result of the Liberalised Market. In: Bertoldi, P., Ricci, A., de Almeida, A. (eds) Energy Efficiency in Household Appliances and Lighting. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-56531-1_6
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DOI: https://doi.org/10.1007/978-3-642-56531-1_6
Publisher Name: Springer, Berlin, Heidelberg
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