Advertisement

Escaping the Linearity Trap: Better Simulation Models for Management Support

  • Markus Schwaninger
  • Stefan N. Groesser
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8111)

Abstract

This contribution aims to show a way towards better models for management support. We compare linear and nonlinear models in terms of their performance. Based on a case study, the respective benefits and shortcomings are fleshed out. A linear spreadsheet model and a nonlinear System Dynamics model are used to deal with one and the same issue: capacity planning in a large telecommunications company. Our analysis refers to both the qualities of the models and the process of model building in that firm. The necessity of non-linear models, when dealing with complex dynamic issues, is substantiated, and strategies for the implementation of such models in organizations are outlined.

Keywords

Linearity Nonlinearity Modeling and Simulation Model-building Capacity Planning 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Argyris, C.: Overcoming Organizational Defenses. Facilitating Organizational Learning. Allyn and Bacon, Boston (1990)Google Scholar
  2. 2.
    Behnam, M., Gilbert, D.U., et al.: Konzepte von gestern? In der Strategieentwicklung nutzen nur wenige Unternehmen das Potential erfolgssteigernder Ansätze. Absatzwirtschaft - Sonderausgabe zum Deutschen Marketing-Tag, 128–131 (2003)Google Scholar
  3. 3.
    Forrester, J.W.: Industrial Dynamics. MIT Press, Cambridge (1961)Google Scholar
  4. 4.
    Kahnemann, D.: Thinking, Fast and Slow, Farrar, Straus & Giroux (2011)Google Scholar
  5. 5.
    Sterman, J.D.: Business Dynamics. Systems Thinking and Modeling for a Complex World. Irwin/McGraw-Hill, Boston (2000)Google Scholar
  6. 6.
    Vester, F.: The Art of Interconnected Thinking: Tools and Concepts for a New Approach to Tackling Complexity. MCB-Verlag, Munich (2007)Google Scholar
  7. 7.
    Yin, R.K.: Case Study Research: Design and Methods, 4th edn. Sage Publications, Thousand Oaks (2009)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Markus Schwaninger
    • 1
  • Stefan N. Groesser
    • 2
  1. 1.University of St. GallenSt. GallenSwitzerland
  2. 2.University of Applied ScienceBerneSwitzerland

Personalised recommendations