Escaping the Linearity Trap: Better Simulation Models for Management Support

  • Markus Schwaninger
  • Stefan N. Groesser
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8111)


This contribution aims to show a way towards better models for management support. We compare linear and nonlinear models in terms of their performance. Based on a case study, the respective benefits and shortcomings are fleshed out. A linear spreadsheet model and a nonlinear System Dynamics model are used to deal with one and the same issue: capacity planning in a large telecommunications company. Our analysis refers to both the qualities of the models and the process of model building in that firm. The necessity of non-linear models, when dealing with complex dynamic issues, is substantiated, and strategies for the implementation of such models in organizations are outlined.


Linearity Nonlinearity Modeling and Simulation Model-building Capacity Planning 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Markus Schwaninger
    • 1
  • Stefan N. Groesser
    • 2
  1. 1.University of St. GallenSt. GallenSwitzerland
  2. 2.University of Applied ScienceBerneSwitzerland

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