Integrated MCDA: A Simulation Case Study
Despite the fact that the origins of the MCDM school lie in extensions of linear programming to problems with multiple objectives, multicriteria analysis, in particular methods for choosing between discrete alternatives, tend to be viewed by Operational Research/Management Science (OR/MS) practitioners as distinct from other methods of OR/MS. In this paper we argue that MCDA should be viewed as an integral part of all problem solving methodologies, not as a set of tools applicable only to certain categories of problem. We will illustrate our argument by reference to a problem faced by the management of a regional UK airport, namely the allocation of check-in desks to airlines. In this case study simulation and multicriteria analysis have been integrated, using the softwares Simul8 and V.I.S.A, to provide a decision support tool for the airport Planning Manager. The DSS will be used in the short term to allocate check-in time slots in a way which achieves effective management of queues and utilization of the desks; in the longer term it will inform the allocation of take-off times.
KeywordsSimulation Multi-attribute value theory Integrating methods
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