Abstract
In this paper, we address the problem of how a user can be supported in his/her construction of coherence during interaction with a hypermedia database interface. We discuss the approaches to assist the user taken in navigation-based hypertext systems and contrast this with the proposals for “conversational hypertexts.” Since hypertext systems accessing large databases cannot build upon pre-edited coherent paths or similar features for coherence enhancement, the potential of conversational dialogue design for hypertext systems should be explored. In an experimental interface we employed a variety of dialogue features, including dynamic planning of paths using a case-based approach, meta-information, and access to previous dialogue states. The interaction is modelled in terms of a multimodal conversation. MERIT (“Multimedia Extensions of Retrieval Interaction Tools”) provides a user-centered interface to a database covering European research programs, projects, and consortia in the field of information technology. The system supports the user by offering a selection of sample retrieval strategies, called “cases,” which are modifiable to meet situation requirements. Based on the resulting dialogue plans, MERIT generates situation-dependent query forms and visualizations of information objects. The system generates graphical presentations of retrieval results which support a survey or detail-oriented reception of the retrieved data, thus providing visual cues for the user’s relevance assessment. Additionally, the system employs interactive maps to display geographical data, and can provide scanned-in documents.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Alm, N., Todman, J., Elder, L. & Newell, A.E (1993). Computer Aided Conversation for Severely Physically Impaired Non-speaking People. In: Ashlund, S. et al. (eds.): INTERCHI’93 Conference Proceedings. New York, NY: ACM Press & Reading, MA: Addison Wesley, 1993, pp. 236–241.
Carey, T.T., Hunt, W.T. & Lopez-Suarez, A. (1990). Roles for Tables of Contents as Hypertext Overviews. In: Diaper, D. et al. (eds.): Human-Computer Interaction-INTERACT’90, Amsterdam: North-Holland, 1990, pp. 581–586.
Charolles, M. (1981). Coherence as a Principle in the Interpretation of Discourse. Text, 3, 1981,pp. 71–99.
Colley, A.M. (1987). Text Comprehension. In: J.R. Beech & A.M. Colley (Eds.) Cognitive Approaches to Reading. New York, NY: John Wiley, pp. 17–41.
Collier, G.H. (1987) Thoth-II: Hypertext with Explicit Semantics. In: Hypertext’ 87 Papers. Chapel Hill, NC: University of North Carolina, pp. 269–290.
Conklin, J. (1987). Hypertext: A Survey and Introduction. IEEE Computer, 20, 1987, pp. 17–41.
Craig, R.T. & Tracy, K. (eds.) (1983) Conversational Coherence: Form, Structure, and Strategy. Beverly Hills: Sage Publications, 1983.
Danks, J.H., & Ritman, M.P. (1986). Constructing Coherent Representations from Inconsistent Texts. In: I. Kurcz et al. (eds.) Knowledge and Language. Amsterdam: North-Holland, pp. 259–276.
Dillon, A., McKnight, C. & Richardson, J. (1990): Navigation in Hypertext: A Critical Review of the Concept. In: Diaper, D. et al. (eds.): Human-Computer Interaction-INTERACT90, Amsterdam: North-Holland, 1990, pp. 587–592.
Fawcett, R.P., van der Mije, A. & van Wissen, C. (1988) Towards a Systemic Flowchart Model for Discourse. In: R.P. Fawcett & D. Young (eds.): New Developments in Systemic Linguistics. Vol. 2: Theory and Application. London: Pinter, 1988, pp. 116–143.
Frisse, M.E. (1988) Searching for Information in a Hypertext Medical Handbook. CACM, 31, 1988, pp. 881–886.
Gu, J. & Thiel, U. (1993) Automatically Converting Linear Text to Hypertext. A Case Study. In: Frei, H.P. & Schäuble, P. (eds.): Proc. of the Hypermedia’ 93, Zürich, Switzerland, March 2–3, 1993. Berlin: Springer, 1993, pp. 220–231.
Guinan, C., & Smeaton, A. (1992) Information Retrieval from Hypertext Using Dynamically Planned Guided Tours. In: Lucarella, D., Nanard, D., Nanard, M., & P. Paolini (eds.): ECHT 92, Proc. 4th ACM Conf. on Hypertext, Milano, Italy, Nov. 30 — Dec. 4, 1992. New York, NY: ACM Press, pp. 122–130.
Hammwöhner, R., & Thiel, U. (1987). Content oriented Relations between Text Units — A structural Model for Hypertexts. In: Hypertext’ 87 Papers. Chapel Hill, NC: University of North Carolina, pp. 155–174.
Hill, W. C., Hollan, J.D., Wroblewski, D. & McCandless, T. (1992). Edit Wear and Read Wear. In: Bauersfeld, P. et al. (eds.): CHY92 Conference Proceedings, New York, NY: ACM Press, 1992, pp. 3–9.
Hutchins, E. (1989) Metaphors for Interface Design. In: Taylor, M.M., et al. (eds.): The Structure of Multimodal Dialogue. Amsterdam: North-Holland, 1989, pp.11–28.
Landau, G.P. & Kahn, P. (1992) Where is the Hypertext? The Dickens Web as a System-Independent Hypertext. In: Lucarella, D., Nanard, D., Nanard, M., & P. Paolini (eds.): ECHT 92, Proc. of the 4th ACM Conf. on Hypertext, Milano, Italy, Nov. 30 — Dec. 4, 1992. New York: ACM Press, pp. 149–160.
Lundquist, L. (1985). Coherence: From Structures to Processes. In: E. Sözer (Ed.) Text connexity, text coherence — aspects, methods, results. Hamburg: Helmut Buske (Papiere zur Textlinguistik, Vol. 49), pp. 151–175.
Maier, E. & Sitter, S. (1992) An Extension of Rhetorical Structure Theory for the Treatment of Retrieval Dialogues. In: CogSci’ 92, Proceedings of the 14th Annual Conference of the Cognitive Science Society, Bloomington, Indiana, July 1992. Hillsdale, NJ: Lawrence Erlbaum, 1992, pp. 968–973.
Mann, W.C., & Thompson, S.A. (1988). Rhetorical structure theory: Toward a functional theory of text organization. Text, 8, 1988, pp. 243–281.
Marshall, C.C. (1987). Exploring Representation Problems Using Hypertext. In: Hypertext’ 87 Papers. Chapel Hill, NC: University of North Carolina, pp. 253–268.
Marshall, C.C., & Irish, P.M. (1989). Guided tours and on-line presentations: How authors make existing hypertext intelligible for readers. In: Proceedings of the Hypertext’ 89. New York: ACM Press, pp. 15–26.
McCoy, K.E (1986) The ROMPER System: Responding to Object-Related Misconceptions Using Perspective. In: Proceedings of the 24th Ann. Meeting of the Association for Computational Linguistics, New York.
Moulthrop, S. (1992) Toward a Rhetoric of Informating Texts. In: Lucarella, D., Na-nard, D., Nanard, M., & P. Paolini (eds.): ECHT 92, Proc. of the 4th ACM Conf. on Hypertext, Milano, Italy, Nov. 30 — Dec. 4, 1992. New York, NY: ACM Press, pp. 171–180.
Oddy, R.N. (1977) Information Retrieval through Man-Machine-Dialogue. In: J. Docum. Vol. 33, No. 1, 1977, pp. 1–14.
Osgood, R. & Bareiss, R. (1993) Automatic Index Generation for Constructing Large-scale Conversational Hypermedia Systems. In: AAAI’ 93, Proc. of the 11th National Conference on Artificial Intelligence, Washington DC, USA, July 11–16, 1993. Menlo Park: AAAI Press/The MIT Press, 1993, pp. 309–314.
Parunak, H. (1991) Toward Industrial Strength Hypermedia. In: Berk, E., & J. Devlin, J. (eds.): The Hypertext/Hypermedia Handbook. New York, NY: McGraw-Hill, 1991, pp. 381–397.
Reichman, R. (1986) Communication Paradigms for a Window System. In: Norman, D.A. & Draper, S.A. (eds.): User Centered System Design: New Perspectives on Human-Computer Interaction. Hillsdale, NJ & London, England: Lawrence Erlbaum, 1986, pp. 285–313.
Reichman, R. (1989) Integrated Interfaces Based on a Theory of Context and Goal Tracking. In: Taylor, M.M., Neel, F. & Bouwhuis, D.G. (eds.): The Structure of Multimodal Dialogue. Amsterdam: North-Holland, 1989, pp. 209–228.
Sitter, S., & Stein, A. (1992) Modeling the Elocutionary Aspects of Information-Seeking Dialogues. In: Information Processing and Management, Vol. 28 (2), 1992, pp. 165–180.
Stein, A., Thiel, U., & Tißen, A. (1992) Knowledge-Based Control of Visual Dialogues in Information Systems. In: Catarci et al. (eds.): AVI’ 92, Proceedings of the International Workshop on Advanced Visual Interfaces, Rome, Italy, May 27–29, 1992. Singapore: World Scientific Press, 1992, pp. 138–155.
Stein, A. & Thiel, U. (1993) A Conversational Model of Multimodal Interaction in Information Systems. In: AAAl’93, Proc. of the llth National Conference on Artificial Intelligence, Washington DC, USA, July 11–16, 1993. Menlo Park: AAAI Press/The MIT Press, 1993, pp. 283–288.
Stotts, P.D., Furuta, R., & Ruiz, J.C. (1992) Hyperdocuments as Automata: Trace-based Browsing Property Verification. In: Lucarella, D., Nanard, D., Nanard, M., & P. Paolini (eds.): ECHT’ 92, Proc. of the 4th ACM Conf. on Hypertext, Milano, Italy, Nov. 30 — Dec. 4, 1992. New York, NY: ACM Press, pp. 272–281.
Streitz, N.A., Hannemann, J., & Thüring, M. (1989). From Ideas and Arguments to Hyperdocuments: Travelling through Activity Spaces. In: Proc. Hypertext’ 89. New York, NY: ACM Press, pp. 343–364.
Thiel, U. (1990) Conversational graphical Interaction in Information Systems: A Speech-Act Theory Approach (in German). PhD Dissertation, Konstanz, FRG: Univ. of Konstanz, 1990.
Thorisson, K.R. (1993) Dialogue Control in Social Interface Agents. In: Ashlund, S. et al. (eds.): INTERCHI’93 Adjunct Proceedings. pp. 139-140.
Thüring, M., Haake, J., & Hannemann, J. (1991) What’s Eliza doing in the Chinese Room? — Incoherent Hyperdocuments — and how to avoid them. In: Proceedings of the 3rd ACM Conf. on Hypertext (Hypertext’ 91), New York, NY: ACM Press, 1991, pp. 161–177.
Tißen, A. (1991). A case-based Architecture for a Dialogue Manager for Information-seeking Processes. Proceedings of SIGIR’ 91, October 13–16, 1991, Chicago/USA, New York, NY: ACM Press, 1991, pp. 152–161.
Tißen, A. (1993) Knowledge Bases for User Guidance in Information Seeking Dialogues. In: Wayne, D.G. et al. (eds.): IWIUI’ 93, Proceedings of the International Workshop on Intelligent User Interfaces. January 4–7, 1993, Orlando, FL, 1993. New York, NY: ACM Press, pp. 149–156.
Trigg, R.H. (1988). Guided tours and tabletops: Tools for communicating in a hypertext environment. ACM Transactions on Office Information Systems, 6, 1988, pp. 398–414.
Viehweger, D. (1989). Coherence — Interaction of Modules. In: W. Heydrich et al. (eds.) Connexity and coherence. Analysis of text and discourse. Berlin: de Gruyt-er, pp. 256–274.
Whalen, T. & Patrick, A. (1988) Conversational Hypertext: Information Access through Natural Language Dialogues with Computers. In: K. Bice & C. Lewis (eds.): CHV88 ‘Wings for the Mind’ Conference Proceedings, New York, NY: ACM Press, 1988, pp. 289–292.
Winograd, T., & Flores, F. (1986). Understanding Computers and Cognition. Norwood, NJ: Ablex.
Zellweger, P. (1989). Scripted Documents: A Hypermedia Path Mechanism. In: Proceedings of the Hypertext’ 89. New York, NY: ACM Press, 1989, pp. 1–14
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1995 ECSC-EC-EAEC, Brussels-Luxembourg
About this chapter
Cite this chapter
Thiel, U. (1995). Interaction in Hypermedia Systems: From Browsing to Conversation. In: Schuler, W., Hannemann, J., Streitz, N. (eds) Designing User Interfaces for Hypermedia. Research Reports ESPRIT, vol 1. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45743-2_5
Download citation
DOI: https://doi.org/10.1007/978-3-642-45743-2_5
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-58489-6
Online ISBN: 978-3-642-45743-2
eBook Packages: Springer Book Archive