Skip to main content

Practicality Issues of a Computer Assisted Counselling and Learning Support System

  • Conference paper
Knowledge Sharing through Technology (ICT 2013)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 407))

Included in the following conference series:

  • 1366 Accesses

Abstract

This article discusses the practical issues that maybe encountered by participants of an online academic advising and language learning support system established in a tertiary institute offering sub-degree programmes to secondary school leavers in the Hong Kong Special Administrative Region (HKSAR). Ethnographic analysis of the evidence gathered shows that users of this system may encounter a few issues which can be countered effectively by slight changes in communication modes. This paper concludes that online counselling and learning support is a viable alternative for active learning to take place outside of the traditional classroom environment in spite of the issues addressed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Appleby, D.: The teaching-advising connection, Part II. The Mentor 3(1) (2001), Retrieved from http://www.psu.edu/dus/mentor/

  2. Barak, R., Jacob, V.S., Pirkul, H.: An experimental analysis of face to face versus computer mediated communication channels (1999)

    Google Scholar 

  3. Barker, A.: Improve Your Communication Skills. Kogan Page, London (2010)

    Google Scholar 

  4. Crystal, D.: Language and the Internet. Cambridge University Press, Cambridge (2001)

    Book  Google Scholar 

  5. Franklin and Marshall College: Academic Advisor’s Manual. (2003), Retrieved from the Franklin and Marshall website: http://server1.fandm.edu/departments/studentacadaffairs/faculty/academicadvisorsmanual.html

  6. Hemwall, M.K., Trachte, K.C.: Academic advising and learning paradigm. In: Hemwall, M.K., Trachte, K.C. (eds.) Advising and Learning: Academic Advising from the Perspective of Small Colleges and Universities. NACADA Monograph No. 8, pp. 13–19. National Academic Advising Association, Manhattan (2003)

    Google Scholar 

  7. Kwan, R., Chan, J.: A Web-based Academic Advising System (WAAS). In: International Conference of Distance Education (ICDE 2004), HKSAR, China (2004)

    Google Scholar 

  8. Kwan, R., Chan, J., Lui, A.: Application of Six Sigma Methodologies in Student Advising. In: International Conference on Quality Management and Six Sigma, Hong Kong, China, pp. 99–104 (2005)

    Google Scholar 

  9. Pace, J.: Understanding part-timers: A full-timer’s perspective. NJEA Review 75(3), 30–31 (2001)

    Google Scholar 

  10. Sachs, S.: Best practices – Using technology to Deliver Instructional Support Services (2005), http://www.nvcc.edu/oit

  11. Sayles, S., Shelton, D.: Student success strategies. ABNF Journal 16(5), 98–101 (2005)

    Google Scholar 

  12. Simpson, O.: Supporting students in online, open and distance learning, 2nd edn. Routledge Publishing, London (2002)

    Google Scholar 

  13. Sloan, B., Jefferson, S., Search, S., Cox, T.: Tallahassee Community College’s progressive advising system: An online academic planning and resource system for individualized stu-dent advising. Community College Journal of Research & Practice 29(8), 659–660 (2005)

    Article  Google Scholar 

  14. Taylor, S.: Communication for Business: A Practical Approach, 4th edn. Pearson Longman, London (2005)

    Google Scholar 

  15. Winston, R., Miller, T., Ender, S., Grites, T.: Developmental academic advising: Addressing students’ educational, career, and personal needs. Jossey-Bass, San Francisco (1984)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Poon, V., Tsoi, M., Kwan, R. (2013). Practicality Issues of a Computer Assisted Counselling and Learning Support System. In: Lam, J., Li, K.C., Cheung, S.K.S., Wang, F.L. (eds) Knowledge Sharing through Technology. ICT 2013. Communications in Computer and Information Science, vol 407. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45272-7_8

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-45272-7_8

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-45271-0

  • Online ISBN: 978-3-642-45272-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics