Abstract
This paper concerns a design, application, and testing of a Rogerian psychologist strategy for information elicitation in dialogue management. Our results show that keeping the initiative in dialogue at users’ side as long as they know what to say improves information exchange rate by 37.5 %. We also discuss applicability and implications for other domains.
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Nestorovič, T., Matoušek, V. (2013). Applying Rogerian Psychologist in Human-Computer Interaction: A Case Study. In: Castro, F., Gelbukh, A., González, M. (eds) Advances in Artificial Intelligence and Its Applications. MICAI 2013. Lecture Notes in Computer Science(), vol 8265. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45114-0_23
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DOI: https://doi.org/10.1007/978-3-642-45114-0_23
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-45113-3
Online ISBN: 978-3-642-45114-0
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