Knowledge Transfer in Management Support System Implementation

  • Bartosz Wachnik
Part of the Communications in Computer and Information Science book series (CCIS, volume 403)


Knowledge transfer during management support system implementations is one of the key elements of project success. The scope of this article is to present the results of research on the methods of completing knowledge transfer for specific implementation phases in selected groups of IT projects consisting in implementing ERP, CRM, BI and DMS class IT systems. The results may be interesting for researchers specialising in the subject of IT project implementation and for practitioners completing IT projects.


knowledge transfer project management support systems 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Bartosz Wachnik
    • 1
  1. 1.Faculty of Production EngineeringWarsaw University of TechnologyWarsawPoland

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