Zusammenfassung
Arbeitsverhalten ist die wichtigste abhängige Variable der Arbeits- und Organisationspsychologie, wobei sich verschiedene Formen unterscheiden lassen. Unter produktivem Verhalten wird das Leistungsverhalten verstanden, das die Bewältigung der betrieblichen Aufgaben beschreibt. Das extraproduktive Verhalten ist ein freiwillig gezeigtes Verhalten, das über die Aufgabenerfüllung hinausgeht und den Unternehmenszielen dient. Kontraproduktives Verhalten verletzt die legitimen Interessen einer Organisation, wobei es prinzipiell deren Mitglieder oder die Organisation als Ganzes schädigen kann. Dieses Verhalten wird am besten erklärt durch erlebte Ungerechtigkeit, Persönlichkeitsmerkmale wie Gewissenhaftigkeit und speziell durch einen Mangel an Selbstkontrolle. Metaanalytische Untersuchungen zeigen, dass extra- und kontraproduktives Verhalten nur moderat negativ korreliert sind, es finden sich aber auch Hinweise auf die Unabhängigkeit beider Variablen.
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Nerdinger, F.W., Schaper, N. (2014). Formen des Arbeitsverhaltens. In: Arbeits- und Organisationspsychologie. Springer-Lehrbuch. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-41130-4_25
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