Abstract
The discussion was devoted to the subject of information technology management (ITM) and its model (MITM) built with the use of formal tools, on the basis of the authors’ years of experience in information technology project management and based on standards for enterprise architecture development (TOGAF), and organisation evaluation (ITIL and COBIT). This model can be used to support the managers of provider and client organisations in decision-making within project management and in the selection of methods and tools to support management processes. The model helps to evaluate the provider (supplier) and the client organisation and to estimate project negentropy.
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© 2014 Springer-Verlag Berlin Heidelberg
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Kowalczuk, Z., Orłowski, C. (2014). Summary. In: Advanced Modeling of Management Processes in Information Technology. Studies in Computational Intelligence, vol 518. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40877-9_5
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DOI: https://doi.org/10.1007/978-3-642-40877-9_5
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-40876-2
Online ISBN: 978-3-642-40877-9
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