Question-Answer Cards for an Inclusive Micro-tasking Framework for the Elderly

  • Masatomo Kobayashi
  • Tatsuya Ishihara
  • Akihiro Kosugi
  • Hironobu Takagi
  • Chieko Asakawa
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8119)


Micro-tasking (e.g., crowdsourcing) has the potential to help “long-tail” senior workers utilize their knowledge and experience to contribute to their communities. However, their limited ICT skills and their concerns about new technologies can prevent them from participating in emerging work scenarios. We have devised a question-answer card interface to allow the elderly to participate in micro-tasks with minimal ICT skills and learning efforts. Our survey identified a need for skill-based task recommendations, so we also added a probabilistic skill assessment model based on the results of the micro-tasks. We also discuss some scenarios to exploit the question-answer card framework to create new work opportunities for senior citizens. Our experiments showed that untrained seniors performed the micro-tasks effectively with our interface in both controlled and realistic conditions, and the differences in their skills were reliably assessed.


Micro-Tasks Gamification Skill Assessment Ageing Elderly Senior Workforce 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Masatomo Kobayashi
    • 1
  • Tatsuya Ishihara
    • 1
  • Akihiro Kosugi
    • 1
  • Hironobu Takagi
    • 1
  • Chieko Asakawa
    • 1
  1. 1.IBM Research – TokyoKotoJapan

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