Emergent processes are business processes whose execution is determined by the prior information of the agents involved and by the information that emerges during a process instance. The path that they follow is determined on-the-fly by the decision-makers involved. Multiagent systems are an established platform for managing complex business processes. What is needed for emergent process management is agents that support decision-making and do not attempt to manage the process in pursuit of some fixed process goal. This paper describes how the information-based agent architecture is highly suited to emergent process support.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Mintzberg, H.: The design school: Reconsidering the basic premises of strategic management. Strategic Management Journal 11(3), 171–195 (1990)CrossRefGoogle Scholar
  2. 2.
    Weske, M.: Business process management architectures. In: Business Process Management, pp. 333–371. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  3. 3.
    van der Aalst, W., van Hee, K.: Workflow Management: Models, Methods, and Systems. The MIT Press (2002)Google Scholar
  4. 4.
    Fischer, L.: The Workflow Handbook 2003. Future Strategies Inc. (2003)Google Scholar
  5. 5.
    Debenham, J.: An agent-based framework for emergent process management. International Journal of Intelligent Information Technologies 27(2), 30–48 (2006)CrossRefGoogle Scholar
  6. 6.
    Kirchmer, M.: High Performance Through Process Excellence. Springer, Berlin (2011)CrossRefGoogle Scholar
  7. 7.
    van den Hooff, B., Huysman, M.: Managing knowledge sharing: Emergent and engineering approaches. Information & Management 46(1), 1–8 (2009)CrossRefGoogle Scholar
  8. 8.
    Smith, H., Fingar, P.: Business Process Management (BPM): The Third Wave. Meghan-Kiffer Press (2003)Google Scholar
  9. 9.
    Singh, M.: Business Process Management: A Killer Ap for Agents? In: Jennings, N., Sierra, C., Sonenberg, L., Tambe, M. (eds.) Proceedings Third International Conference on Autonomous Agents and Multi Agent Systems, AAMAS 2004, pp. 26–27. ACM (July 2004)Google Scholar
  10. 10.
    Lin, A., Hawryszkiewycz, I.T., Henderson-Sellers, B.: An agent-based collaborative emergent process management system. In: Bresciani, P., Giorgini, P., Henderson-Sellers, B., Low, G., Winikoff, M. (eds.) AOIS 2004. LNCS (LNAI), vol. 3508, pp. 1–18. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  11. 11.
    Sierra, C., Debenham, J.: Information-based agency. In: Proceedings of Twentieth International Joint Conference on Artificial Intelligence, IJCAI 2007, Hyderabad, India, pp. 1513–1518 (January 2007)Google Scholar
  12. 12.
    Sierra, C., Debenham, J.: The LOGIC Negotiation Model. In: Proceedings Sixth International Conference on Autonomous Agents and Multi Agent Systems, AAMAS 2007, Honolulu, Hawai’i, pp. 1026–1033 (May 2007)Google Scholar
  13. 13.
    Debenham, J., Sierra, C.: Robust trust: Prior knowledge, time and context. In: Huemer, C., Lops, P. (eds.) EC-Web 2012. LNBIP, vol. 123, pp. 1–12. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  14. 14.
    Sierra, C., Debenham, J.: Building relationships with trust. In: Ossowski, S. (ed.) Agreement Technologies. Law, Governance and Technology, vol. 8, pp. 485–510. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  15. 15.
    Halpern, J.: Reasoning about Uncertainty. MIT Press (2003)Google Scholar
  16. 16.
    van der Aalst, W., Hofstede, A., Kiepuszewski, B., Barros, A.: Workflow patterns. Distributed and Parallel Databases 14(1), 5–51 (2003)CrossRefGoogle Scholar
  17. 17.
    Patel, N.: Deferred action: Theoretical model of process architecture design for emergent business processes. In: Simons, R. (ed.) Operations Management: A Modern Approach, pp. 29–56. Apple Academic Press (2011)Google Scholar
  18. 18.
    Orlikowski, W.J.: The sociomateriality of organisational life: considering technology in management research. Cambridge Journal of Economics 34(1), 125–141 (2012)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • John Debenham
    • 1
  1. 1.QCISUniversity of TechnologySydneyAustralia

Personalised recommendations