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Content Management for Advisory Support Information Systems

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Enterprise Content Management in Information Systems Research

Part of the book series: Progress in IS ((PROIS))

Abstract

This chapter demonstrates how advisory support information systems can benefit from Enterprise Content Management (ECM) support. It introduces that type of information system, elaborates on an architectural sketch, and shows how ECM can support advisory support information systems. Requirements like providing filters, supporting collaborative content management through several organizational levels, and aggregating content from different resources on an inter-organizational level to foster transparency and to adapt content items to a user’s specific role are formulated. The challenge of information integration, which is inherent in all advisory support information systems, can be generalized to all workplaces in which information is aggregated from multiple sources. For this reason, the content architectural sketch may also be applicable to other settings in which content must be shared with and presented to different groups.

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Author information

Authors and Affiliations

  1. Department of Informatics, University of Zurich, Binzmuehlestrasse 14, 8050, Zuerich, Switzerland

    Joachim Pfister & Gerhard Schwabe

Authors
  1. Joachim Pfister
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  2. Gerhard Schwabe
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Correspondence to Joachim Pfister .

Editor information

Editors and Affiliations

  1. University of Liechtenstein Inst. of Information Systems, Vaduz, Liechtenstein

    Jan vom Brocke

  2. Institute of Information Systems, University of Liechtenstein, Vaduz, Liechtenstein

    Alexander Simons

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Pfister, J., Schwabe, G. (2014). Content Management for Advisory Support Information Systems. In: vom Brocke, J., Simons, A. (eds) Enterprise Content Management in Information Systems Research. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39715-8_8

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