Cultural Values Matter: The Role of Organizational Culture in ECM

  • Theresa SchmiedelEmail author
  • Jan vom Brocke
Part of the Progress in IS book series (PROIS)


Even though many enterprise content management (ECM) initiatives in practice struggle with cultural issues, research seems to have not yet addressed this intangible organizational aspect in ECM. Therefore, this chapter focuses on the role of organizational culture with regard to ECM. Organizational culture refers to the shared values embraced by an organization’s employees. The chapter analyzes the mutual influence of the concepts of ECM and organizational culture on each other, examines the specific characteristics of a culture that is supportive of an ECM approach, and identifies ways how to realize such a culture. The findings provide insights on the intangible aspects to be considered when implementing and operating ECM.


Organizational Culture Cultural Context Cultural Change Content Management System Culture Concept 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  1. 1.Institute of Information SystemsUniversity of LiechtensteinVaduzLiechtenstein

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