Abstract
Even though many enterprise content management (ECM) initiatives in practice struggle with cultural issues, research seems to have not yet addressed this intangible organizational aspect in ECM. Therefore, this chapter focuses on the role of organizational culture with regard to ECM. Organizational culture refers to the shared values embraced by an organization’s employees. The chapter analyzes the mutual influence of the concepts of ECM and organizational culture on each other, examines the specific characteristics of a culture that is supportive of an ECM approach, and identifies ways how to realize such a culture. The findings provide insights on the intangible aspects to be considered when implementing and operating ECM.
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Schmiedel, T., vom Brocke, J. (2014). Cultural Values Matter: The Role of Organizational Culture in ECM. In: vom Brocke, J., Simons, A. (eds) Enterprise Content Management in Information Systems Research. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39715-8_5
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DOI: https://doi.org/10.1007/978-3-642-39715-8_5
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