Abstract
We present a novel sociotechnical analysis framework; a document model and a first attempt at utilizing it in an information systems design context. We argue document analysis (DA) to be a holistic framework that encompasses technical, cognitive and social aspects of the system and may act as boundary objects to communicate the system model effectively between stakeholders, designers and engineers.
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Olsen, B.I., Yellowlees, P.M., Odor, A., Lund, N.W., Hartvigsen, G. (2013). Document Analysis (DA) as a Sociotechnical Design Framework for HCI: A Novel Tele-psychiatric Service as a Case Study. In: Stephanidis, C. (eds) HCI International 2013 - Posters’ Extended Abstracts. HCI 2013. Communications in Computer and Information Science, vol 373. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39473-7_14
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DOI: https://doi.org/10.1007/978-3-642-39473-7_14
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