User Requirement Analysis of Social Conventions Learning Applications for Non-Natives and Low-Literates

  • Dylan Schouten
  • Nanja Smets
  • Marianne Driessen
  • Marieke Hanekamp
  • Anita H. M. Cremers
  • Mark A. Neerincx
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8019)


Learning and acting on social conventions is problematic for low-literates and non-natives, causing problems with societal participation and citizenship. Using the Situated Cognitive Engineering method, requirements for the design of social conventions learning software are derived from demographic information, adult learning frameworks and ICT learning principles. Evaluating a sample of existing Dutch social conventions learning applications on these requirements shows that none of them meet all posed criteria. Finally, Virtual Reality is suggested as a possible future technology improvement.


Social conventions adult education ICT learning low-literates non-natives situated cognitive engineering virtual reality mixed reality 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Dylan Schouten
    • 1
  • Nanja Smets
    • 2
  • Marianne Driessen
    • 3
  • Marieke Hanekamp
    • 3
  • Anita H. M. Cremers
    • 2
  • Mark A. Neerincx
    • 1
  1. 1.Faculty Electrical Engineering, Mathematics and Computer ScienceTU DelftNetherlands
  2. 2.TNO SoesterbergSoesterbergNetherlands
  3. 3.CINOPDen BoschNetherlands

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