Error Analysis for Tablet User Interface Transfers Based on Operational Knowledge Interference
Operational errors were collected and analyzed with regard to the use of different tablet UIs. The effects of previous operational knowledge upon the use of new devices were clarified through user experiments in which forty subjects participated. A comparison was made of three different types of tablet UIs that were equipped with three different operating systems: iOS 5, Windows 8 (release preview), and Windows 7. The results showed the user’s dependence upon previous operational knowledge when using a new tablet PC. This dependency was demonstrated both in the ratio of the users’ accurate operation, and in their process of exploring an unknown operation.
Keywordsknowledge transfer tablet PC mental model error analysis gesture
Unable to display preview. Download preview PDF.
- 1.Apple Inc., iOS Human Interface Guidelines – Human Interface Principles (2012), https://developer.apple.com/library/ios/documentation/UserExperience/Conceptual/MobileHIG/Principles/Principles.html/apple_ref/doc/uid/TP40006556-CH5-SW1
- 2.Hofmeester, K., Wolfe, J.: Self-revealing gestures: teaching new touch interactions in Windows 8. In: CHI 2012 Extended Abstracts on Human Factors in Computing Systems, pp. 815–829 (2012)Google Scholar
- 3.Norman, D.A.: Cognitive engineering. In: Norman, D.A., Draper, S.W. (eds.) User-Centered System Design, pp. 31–61. Lawrence Erlbaum, Hillsdale (1986)Google Scholar
- 5.Li, Y., et al.: Experimental analysis of mode switching techniques in pen-based user interfaces. In: CHI 2005 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 461–470 (2005)Google Scholar
- 6.Bragdon, A., et al.: Experimental analysis of touch-screen gesture designs in mobile environments. In: CHI 2011 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 403–412 (2011)Google Scholar
- 7.Takata, K., Morikawa, K.: Transfer of operational knowledge influenced by experienced appliances. Transactions of Information Processing Society of Japan 52(4), 1475–1484 (2011)Google Scholar
- 8.Takata, K., et al.: Analysis of exploratory interaction under the conceptual instruction during finding the operation sequence of appliances. The Transactions of the Institute of Electronics, Information and Communication Engineers J95-A(1), 97–106 (2012)Google Scholar