Abstract
The aim of this study was to develop an ergonomic methodology to verify the compliance and usability of software, in line with, ISO 9241, which may assist software developers, maintainers and assessors in a power distribution utility in northeastern Brazil to improve the quality of Human-Computer Interactions. It also set out to develop and implement a software tool that might incorporate the methodology developed, thus enabling IT professionals to conduct a compliance review with a view to increasing productivity and reducing failures of the services managed or implemented by using this software which had undergone ergonomic verification.
Keywords
References
Soares, M.M.: Translating user needs into product design for the disabled: an ergonomic approach. Theoretical Issues in Ergonomics Science 13, 92–120 (2012)
Filatro, A.: Design instrucional na prática. Pearson Education do Brasil, São Paulo (2008)
Preece, J., Rogers, Y., Sharp, H.: Design de interação – Além da interação homem-computador. Bookman, Porto Alegre (2005)
Cybis, W., Betiol, A.H., Faust, R.: Ergonomia e Usabilidade, conhecimentos, métodos e aplicações. Novatec Editora Ltda, São Paulo (2007)
Prates, R.O., Barbosa, S.D.J.: Avaliação de interfaces de usuário: conceitos e métodos. Anais da Jornada de Atualização em Informática, XIX Congresso da Sociedade Brasileira de Computação, Campinas (2003)
Harasim, L., et al.: Redes de aprendizagem: um guia para ensino e aprendizagem on-line. Editora Senac São Paulo, São Paulo (2005)
Robertson, S.: Requirements trawling: techniques for discovering requirements. International Journal of Human Computer Studies 55, 405–421 (2001), doi:10.1006/ijhc.2001.0481.
Romani, R.: Usabilidade na Web, UNICAMP Campinas - SP. M.Sc. Dissertation (2006), ftp://ftp.unicamp.br/pub/apoio/treinamentos/tutoriais/tut_UsabilidadeWeb.pdf (accessed in May 2012)
Brink, T., Gergle, D., Wood, S.D.: Usability for the web: designing web sites that work. Morgan Kaufmann Publishers, San Francisco (2002)
Agner, L.: Ergodesign e arquitetura de informação: Trabalhando com o usuário. Quartet, Rio de Janeiro (2009)
Rozanski, N., Woods, E.: Software Systems Architecture, p. 546. Ed. Addison Wesleyu (2005)
Tullis, T.S., Tranquada, F.J., Siegel, M.J.: Presentation of Information. In: Vu, K.L., Proctor, R.W. (eds.) Handbook of Human Factors in Web Design, 2nd edn., pp. 153–189. CRC Press, BocaRaton (2011)
Ashman, H., Dagger, D., Brailsford, T., Goulding, J., O’Sullivan, D., Schmakeit, J., Wade, V.: Human-Computer Interaction and the Web. In: Jacko, J. (ed.) The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, 3rd edn., pp. 565–587. CRC Press, Boca Raton (2012)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Soares, M.M., Campos, F., Correia, W., Neves, A., Corte, J., Mendonca, S. (2013). An Applied Ergonomics Study on IT User Interaction in a Large Hydroelectric Company in the Northeast of Brazil. In: Marcus, A. (eds) Design, User Experience, and Usability. Web, Mobile, and Product Design. DUXU 2013. Lecture Notes in Computer Science, vol 8015. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39253-5_13
Download citation
DOI: https://doi.org/10.1007/978-3-642-39253-5_13
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39252-8
Online ISBN: 978-3-642-39253-5
eBook Packages: Computer ScienceComputer Science (R0)