Abstract
It is important to provide developed products in accord with customer needs to the market. We usually use QFD (Quality Function Deployment) to assure the quality fit for the customer needs. We can check the completeness of the qualities which are necessary to realize the customer needs by QFD, and compute importance of qualities in terms of QA. Supporting tools for QFD make quality table and compute importance of qualities. Moreover, QFD tools with ontologies are developed to treat hierarchy of qualities. However in real QFD, we cannot deploy without technical knowledge of design and manufacturing engineers. The relationships among the qualities sometimes change by product mechanisms of technical condition and we must consider various conditions when we perform horizontal deployment. Thus, we need a supporting tool that can represent logical restrictions of incorporating product mechanism. Our main aim of this paper is to propose a methodology of QFD based on logical restrictions and propose a supporting tool for QFD.
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Tomioka, K., Saitoh, F., Ishizu, S. (2013). A Method for Developing Quality Function Deployment Ontology. In: Yamamoto, S. (eds) Human Interface and the Management of Information. Information and Interaction for Learning, Culture, Collaboration and Business,. HIMI 2013. Lecture Notes in Computer Science, vol 8018. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39226-9_69
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DOI: https://doi.org/10.1007/978-3-642-39226-9_69
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