Advertisement

ICT Accessibility Criteria in Public Procurement in OECD Countries – The Current Situation

  • Gunela Astbrink
  • William Tibben
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8009)

Abstract

Public procurement is the process by which government bodies purchase their Information and Communication Technology (ICT) products and services. Including accessibility criteria in the procurement process may improve employment opportunities in government for people with disabilities and could have flow-on effects for increased accessibility. Various methods of incorporating accessibility criteria in public procurement need to be assessed to ascertain the most effective processes to achieve e-inclusion. This paper outlines a research project investigating the current status of legislation, regulation and policy of ICT accessibility criteria in public procurement in OECD countries. Using mixed-methods research to gather information, the paper draws on contrasting cases for comparative analysis. The research finds that voluntary schemes contributed to the failure of these programs. It is apparent that lack of understanding about ICT accessibility plays a key role. Mandatory processes based on uniform global standards coupled with compliance will have an impact.

Keywords

Public procurement ICT accessibility web accessibility people with disabilities accessibility 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Europen Union: European Accessibility Act: legislative initiative to improve accessibility of goods and services in the Internal Market. European Commission, DG Information Society and Media, Unit H.3 ’ICT for inclusion’, Brussels (2011)Google Scholar
  2. 2.
    McCrudden, C.: Buying Social Justice: Equality, Government Procurement and Legal Change. Oxford University Press, Oxford (2007)CrossRefGoogle Scholar
  3. 3.
    Hawkins, W.: Australia’s missing accessible information and communications procurement policy. Telecommunications Journal of Australia 61(2), 23.1–23.9 (2011)Google Scholar
  4. 4.
    Waddell, C.D.: Public Procurement of Accessible ICTs. In: The Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities, Bangkok, Thailand (2009)Google Scholar
  5. 5.
    Tibben, W.J., Astbrink, G.: Accessible communications: Tapping the potential in public ICT procurement policy. In: Australian Communications Consumer Action Network, Sydney (2012)Google Scholar
  6. 6.
    Petticrew, M., Roberts, H.: Systematic reviews in the Social Sciences: A practical guide. Blackwell Publishing, Carlton (2006)CrossRefGoogle Scholar
  7. 7.
    Andersen, B., Bjørnar, H., Spielkavik, I.: Benchmarking applications in public sector principal-agent relationships. Benchmarking: An International Journal 15(6), 723–741 (2008)CrossRefGoogle Scholar
  8. 8.
    Wainwright, D., Green, G., Ed, M., Yarrow, D.: Towards a framework of benchmarking ICT practice, competence and performance. Performance Measurement and Metrics 6(6), 39–52 (2005)CrossRefGoogle Scholar
  9. 9.
    Barbour, R.S., Kitzinger, J. (eds.): Developing Focus Group Research: Politics, Theory and Practice. SAGE Publications, London (2001)Google Scholar
  10. 10.
    Yamada, H.: ICT Accessibility Trends in Japan. The Japan Web Accessibility Consortium, Tokyo (2011)Google Scholar
  11. 11.
    European Union: Directive 2004/18/EC of the European Parliament and of the Council of 31 March 2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts (2004), http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004L0018:EN:HTML (retrieved May 11, 2012)
  12. 12.
    D’Aubin, A.: Working for Barrier Removal in the ICT Area: Creating a More Accessible and Inclusive Canada. The Information Society 23(3), 193–201 (2007)CrossRefGoogle Scholar
  13. 13.
    Fotopolus, M.C.: Civil Rights across borders: Extraterritorial application of information technology accessibility requirements under Section 508 of the Rehabilitation Act. Public Contract Law Journal 36(1), 95–124 (2006)Google Scholar
  14. 14.
    Maguire, B.: Report to Australian Mobile Telecommunications Association (AMTA) Access Committee on Work of the US Access Board Pursuant to Refresh of Rehabilitation Act Section 508 and Telecommunicatinos Act section 255. Australian Human Rights Commission, Sydney (2008)Google Scholar
  15. 15.
    Office of Management and Budget: Strategic plan: Improving management of Section 508 of the Rehabilitation Act. Executive Office of the President, Washington DC (2013)Google Scholar
  16. 16.
    Yamada, H.: ICT accessibility standardization and its use in policy measures. ICT Standards Board (ICTSB), European Telecommunications Standards Institute (ETSI) Sophia Antipolis Cedex (2007)Google Scholar
  17. 17.
    European Union: Standardisation Mandate to CEN, CENELEC and ETSI in support of European accessibility requirements for public procurement of products and services in the ICT Domain M376. European Commission Enterprise and Industry Directorate-General, Brussels (2005)Google Scholar
  18. 18.
    Department of Culture, Media and Sports: The e-Accessibility Action Plan: Making Digital Content Accessible By Everyone (Version 3): Department of Culture, Media and Sports, UK Government (2011)Google Scholar
  19. 19.
    Ashington, N.: Accessible Information and Communication Technologies: Benefits to Business and Society. OneVoice for Accessible ICT, United Kingdom (2009)Google Scholar
  20. 20.
    Thoren, C.: Comments to H. Yamada’s paper on ICT accessibility standardization and its use in policy measures. VERVA - Swedish Administration Development Agency, Stockholm (2007)Google Scholar
  21. 21.
    Steiner, M.: ILO Core Labour Standards and WTO Government Procurement Agreement – Conflict or Coherence? NCCR Trade Regulation. Swiss National Center of Competence in Research, Zurich (2011)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Gunela Astbrink
    • 1
  • William Tibben
    • 2
  1. 1.GSA InfoCommBallinaAustralia
  2. 2.University of WollongongWollongongAustralia

Personalised recommendations