Advertisement

A Conceptual Client-Designer Framework: Inspiring the Development of Inclusive Design Interactive Techniques

  • Emilene Zitkus
  • Patrick M. Langdon
  • John Clarkson
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8009)

Abstract

The adoption of inclusive design approach into design practice is compatible to the needs of an ageing society. However, tools and methods that promote inclusivity during new product development are scarcely used in industry. This paper is part of a research project that investigates ways to accommodate inclusive design into the design process in industrial context.

The present paper is based on the finds from the observations and interviews with industrial designers and interviews with stakeholders. The outcomes from the study supported a better understanding of the client-designer dynamic as well as the stages in the design process where information related to inclusive design could be introduced. The findings were essential to inspire the development of an inclusive design interactive technique to be used by clients and designers.

Keywords

universal design design for all new product development industry designer 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Goodman-Deane, J., Langdon, P., Clarkson, J.: Key influences on the user-centred design process. Journal of Engineering Design 21(2-3), 345–373 (2010)CrossRefGoogle Scholar
  2. 2.
    Vanderheiden, G., Tobias, J.: Universal Design of Consumer Products: Current Industry Practice and Perceptions. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 44(32), 6-19–6-21 (2000)Google Scholar
  3. 3.
    Sanford, J.A., Story, M.F., Ringholz, D.: Consumer participation to inform universal design. Technology and Disability 9(3), 149–162 (1998)CrossRefGoogle Scholar
  4. 4.
    Zitkus, E., Langdon, P., Clarkson, J.: Accessibility Evaluation: assistive tools for design activity in product development. In: SIM Conference Proceedings, vol. 1, pp. 659–670. IST Press, Leiria (2011)Google Scholar
  5. 5.
    Dong, H., Clarkson, P.J., Ahmed, S., Keates, S.: Investigating Perceptions of Manufacturers and Retailers to Inclusive Design. The Design Journal 7(3), 3–15 (2004)CrossRefGoogle Scholar
  6. 6.
    Hiller, H.H., DiLuzio, L.: The interviewee and the research interview: analysing a neglected dimension in research. Canadian Review of Sociology and Antropology 41, 1–26 (2004)CrossRefGoogle Scholar
  7. 7.
    Patton, M.Q.: Program evaluation kit. 4, How to use qualitative methods in evaluation. Sage, Newbury Park (1987)Google Scholar
  8. 8.
    Zitkus, E., Langdon, P., Clarkson, J.: Design Advisor: How to Supply Designers with Knowledge about Inclusion? In: Clarkson, J., Langdon, P., Robinson, P., Lazar, J., Heylighen, A. (eds.) Designing Inclusive Systems. Springer, London (2012)Google Scholar
  9. 9.
    Glaser, B.G.: The Constant Comparative Method of Qualitative Analysis. Social Problems 12(4), 436–445 (1965)CrossRefGoogle Scholar
  10. 10.
    Zitkus, E., Langdon, P., Clarkson, J.: Can computer graphic systems be used to inform designers about inclusivity? In: 12th International Design Conference Proceedings, Dubrovnik, Croatia (2012)Google Scholar
  11. 11.
    Gill, S.: Six Challenges Facing User-oriented Industrial Design. The Design Journal 12(1), 41–67 (2009)CrossRefGoogle Scholar
  12. 12.
    Ulrich, K., Eppinger, S.: Product Design and Development, Paperback (2007)Google Scholar
  13. 13.
    Pahl, G., Beitz, W.: Engineering design: a systematic approach. Springer, London (1996)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Emilene Zitkus
    • 1
  • Patrick M. Langdon
    • 1
  • John Clarkson
    • 1
  1. 1.Department of EngineeringUniversity of CambridgeCambridgeUnited Kingdom

Personalised recommendations