Universal Access: The “Universal” Is Not as It Seems

  • Helia Vannucchi
  • Alexandre Torrezam
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8009)


The quest for universal access, still today is faced with the expectation of a minimal knowledge of the use of interactive equipment in order to establish successful communication between these equipments and users. We propose to broaden the discussion on ways to include those unfamiliar with the use of computers, the internet and interactive devices, people with little education and/or illiterate, while not excluding those already accustomed to the use of information technologies. We are not unaware of the undeniable fact that the search for a fully universal interaction is utopian, however, we try to explain the problem here and provoke discussion about the concept of universality.


universality interactive systems interface usability 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Agner, L.: Ergodesign e arquitetura de informação, 2nd edn. Quartet, Rio de Janeiro (2009)Google Scholar
  2. 2.
    Fernandes, L.D., et al.: Jogos no Computador e a Formação de Recursos Humanos na Indústria. In: VI Simpósio Brasileiro de Informática na Educação, SBC- UFSC, Anais. Florianópolis (1995)Google Scholar
  3. 3.
  4. 4.
    Norman, D.A.: The design of future things. O design do futuro. Basic Books, Philadelphia (2009)Google Scholar
  5. 5.
    Preece, J., et al.: Interaction Design – Beyond the Human-Computer Interaction, 3rd edn. Willey (2011)Google Scholar
  6. 6.
    Pressmann, R.S.: Software Engineering: A practioner’s approach, 7th edn. McGraw-Hill (2009)Google Scholar
  7. 7.
    Rocha, H.V., Baranauskas, M.C.C.: Design e Avaliação de Interfaces Humano-Computador. Campinas (SP): NIED/Unicamp (2003),
  8. 8.
    Salen, K., Zimmerman, E.: Rules of Play: Game Design Fundamentals. MIT Press (2003)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Helia Vannucchi
    • 1
  • Alexandre Torrezam
    • 2
  1. 1.Universidade Federal de Mato Grosso. CuiabáBrasil
  2. 2.Instituto Federal de Educação, Ciência e Tecnologia de Mato Grosso. CuiabáBrasil

Personalised recommendations