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Universal Access: The “Universal” Is Not as It Seems

  • Helia Vannucchi
  • Alexandre Torrezam
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8009)

Abstract

The quest for universal access, still today is faced with the expectation of a minimal knowledge of the use of interactive equipment in order to establish successful communication between these equipments and users. We propose to broaden the discussion on ways to include those unfamiliar with the use of computers, the internet and interactive devices, people with little education and/or illiterate, while not excluding those already accustomed to the use of information technologies. We are not unaware of the undeniable fact that the search for a fully universal interaction is utopian, however, we try to explain the problem here and provoke discussion about the concept of universality.

Keywords

universality interactive systems interface usability 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Helia Vannucchi
    • 1
  • Alexandre Torrezam
    • 2
  1. 1.Universidade Federal de Mato Grosso. CuiabáBrasil
  2. 2.Instituto Federal de Educação, Ciência e Tecnologia de Mato Grosso. CuiabáBrasil

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