Abstract
Personas are useful for considering how users of a system might behave, but problematic when accounting for hidden behaviours not obvious from their descriptions alone. Formal methods can potentially identify such subtleties in interactive systems, but we lack methods for eliciting models from qualitative persona descriptions. We present a framework for eliciting and specifying formal models of persona behaviour that a persona might, in certain circumstances, engage in. We also summarise our preliminary work to date evaluating this framework.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Cooper, A.: The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity, 2nd edn. Pearson (1999)
Hoare, C.A.R.: Communicating sequential processes. Prentice-Hall, Inc. (1985)
Jirotka, M., Luff, P.: Representing and modeling collaborative practices for systems development. In: Social Thinking–Software Practice. MIT Press (2002)
Faily, S., Fléchais, I.: Persona cases: a technique for grounding personas. In: Proceedings of the 29th International Conference on Human Factors in Computing Systems, pp. 2267–2270. ACM (2011)
Riegelsberger, J., Sasse, M.A., McCarthy, J.D.: The mechanics of trust: A framework for research and design. International Journal of Human Computer Studies 62, 381–422 (2005)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Faily, S., Power, D., Armstrong, P., Fléchais, I. (2013). Formal Evaluation of Persona Trustworthiness with EUSTACE. In: Huth, M., Asokan, N., Čapkun, S., Flechais, I., Coles-Kemp, L. (eds) Trust and Trustworthy Computing. Trust 2013. Lecture Notes in Computer Science, vol 7904. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38908-5_20
Download citation
DOI: https://doi.org/10.1007/978-3-642-38908-5_20
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-38907-8
Online ISBN: 978-3-642-38908-5
eBook Packages: Computer ScienceComputer Science (R0)